Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovering middleware components

Hello All,We have a requirement to capture certain middle-ware components mentioned below:1. FTP 2. Bitvise SSH3. JavaBatch4. MQ Front5. MQ Back6. Informatica7. RightFax8. DB2By going through wiki, community and other sources we came to know these CI...

Hitachi Storage

Hi,Has anyone had any success in discovery "discovering" Hitachi SAN storage, - VSP's and HUS.   Our storage guys are not sure what credentials they need to supply for discovery to work. They have not heard anything related to CIM credentails.

chrisdimo by Kilo Contributor
  • 2471 Views
  • 6 replies
  • 4 helpfuls

Resolved! Help with CURL

I have a curl command which is running perfect, I want to convert this into a REST Outbound Message, I 'm getting 500 [Internal Server Error]return codecurl -u username:123456abctoken https://endpointurl.com/api/methodnameIn the REST message configur...

snowcone by Giga Guru
  • 3076 Views
  • 3 replies
  • 0 helpfuls

Look for a particular file via discovery

All,I'm new to the ServiceNow platform and the world of custom probes/sensors and I have searched but cannot find what I'm looking for.I am looking for a way during Windows discovery, to look for a particular file (defined name/path) and gather the M...

tomcollins by Tera Contributor
  • 1539 Views
  • 4 replies
  • 2 helpfuls

How do you get the watermark of the email you're sending?

How do I get the watermark of the email notification I'm sending out? I need to create a manual "approval" email notification with a manually-built mailto:link. The notification, when replied to, acts as a new email instead of an approval notificatio...

geek1 by Kilo Contributor
  • 7835 Views
  • 2 replies
  • 8 helpfuls

URI_REF

I'm trying to use ${URI_REF} in my client templates for notifications but instead of displaying the Ticket number as a hyperling it displays the full URL.   I have set the body dictionary entry to HTML and that has not worked.   I read a couple of ot...

dcutrano by Giga Contributor
  • 1365 Views
  • 4 replies
  • 0 helpfuls

Resolved! Discovery Changing the status of the ESX Servers

We have a problem since we upgraded to Fuji, whenever a esx server gets identified, it changes the status of the CI in the CMDB to installed or in maintenance, we do not want discovery to control the status of the CI's and this is happening only for ...

Minimum Credentials Needed for Discovery of Windows Servers

We are in the process of using Discovery to build our CMDB. We have given our Midserver service account local admin rights on our servers to allow for Discovery. However, we cannot give this type of access on domain controllers. Has anyone run into a...

Rick Mann by Tera Expert
  • 3394 Views
  • 10 replies
  • 0 helpfuls

Resolved! Run Discovery Schedules Consecutively

We have a number of Discovery schedules that we're trying to run periodically, however we are not sure how long each job will take to complete and we'd like to ensure that the next schedule doesn't start before the previous one finishes. Is there a w...

Resolved! How to import data using mid server

Hi All,We have a requirement where we need to import data using Mid server.We have 1) Mid server setup 2) Data sources and transform maps created for this.Can you guide me after this what steps we need to follow to import data.Or any wiki link which ...

Passing an array into a powershell activity

I'm looking for the syntax on how to pass an array of users to add to an ad group using the powershell activity.I've created an input called "userList" with a type of "Array". I've got a for loop in my powershell command line:Import-Module "C:\Progra...

huntj06 by Tera Guru
  • 2154 Views
  • 4 replies
  • 0 helpfuls