Resolved! Check if specific port is open via script?
Is there a way to check if a port is open via a script? I just want to check if a custom port i have on my network is open via a workflow script.
Forum Posts
Resolved! Instance Performance
Hi Guru's, Does anyone know what the performance capabilities are of a ServiceNow instance? i.e. How many concurrent users can login, log tickets at any given time? Is there any information out there regarding this
How is the install_status on network adapter set to absent
I am working with a client trying to understand how CI's like network adapters and IP addresses get set to a status of "Absent" if they are not being scanned any longer. We used a windows server in the lab as our test subject. We discovered it. L...
Resolved! Event fields not populating when executing api post
Hi, I'm very new to the community and to Service Now Event Management. I'm building a Ruby script that will post events to my Service Now Event Management instance. So far I am successfully, at least it appears so, events. The Events show up in...
Checking for form load
Is there a way to check if the form is completely loaded and all the UI policies are applied before user takes any action on the page. In one of the instance user is on very slow internet speed so while form is loading he take action and hit submit b...
Resolved! Fields showing sys_id instead of String Value
We have an issue where in the fields are showing sys_ids instead of String value after the incident are closed.The value are showing as sys_ids for the users who are not admins.However, for Admins as well the list view also shows the sys_id and if yo...
Resolved! How does discovery classify network gears?
Hi All,While working on some issue with network gear discovery, i got stuck on a point which is "How does discovery classify network gears?"...As far as i know, for Classification SNMP OIDs (sysObject ID OID) will be used and when there is a match,...
Service Mapping setup
Hello. I'm trying to setup Service Mapping on my instance. I have Linux Server which has a few monitoring system on Apache and MySQL server. After discovering of server I'm getting next result.I have created a new Business Service and select TCP Clas...
Configure Discovery to stop after classifcation
In the documentation for creating a discovery classification. It says that it is possible to configure discovery to not trigger the specified exploration probes:Triggers probesSelect the exploration probes you want Discovery to launch. These probes...
Resolved! Use string filters in REST API queries
Hi,I am trying to filter the responses for REST query`https://XXXX.service-now.com/api/now/table/sys_db_object?sysparam_query=sys_nameLIKEDia`I read that the sysparm_query=column_aISNOTEMPTY would work. As documented in How do I filter empty rows wit...
Resolved! CPU counts - Please confim
Can someone confirm my comments below are correct? If I am incorrect, can you please add comments?"CPU count" represents the number of CPUs (sometimes referred to as processors or sockets)."CPU core count" represents the number of cores per CPU.Thu...
i have itil role but i can,t able to see reports(view/run) module
intial i can able to see view/run module i have issues i can't able to see the reports after saving also so i deleted the user preference the i faced a new issues i can;t able to see the reports application(view/run module) event still i have itil ro...
Home page and URL needed
How do I create or get access to my home page url so I can send the url in email so my customers can click it and be lead right to it?
what is the back up procedure for Service Now
need to know what the back up proceddure is CLOUD backup for ALL services.
Resolved! CMDB populates CI name in lowercase
All, Our CMDB is being populated with the CI record in lowercase. Is their a way that we can get the CI to discover in the proper case of how the device is configured?
