Currently I'm working on Now Assist AI Agents. We have a requirement to build AI agent to handle events and create alerts based on the Events. Idea is like my agent should trigger whenever Event occurs. But I can't able to use em_events table at Now ...
We have several cloud schedules created. All of them completed successfully and then trigger the corresponding VM Configuration Item discovery schedule. However, for one of them the cloud resources discovery completes successfully and finds 39 VM Ins...
Hi Team,We are reviewing vendor records in the core_company table and have identified several suspicious entries such as:Person namesHardware model numbers (e.g., KBG40ZNS128G)HTML/CSS/JavaScript textCopyright strings (e.g., "2023 ABBYY Development, ...
Hi all, Can you please explain for each AiOps feature listed below how it is concretely used in the platform?E.g. for "Predictive issue detection" where the detection output is shared? Where is it visible?Same for the others: Benefit Feature UsersPr...
I'm planning to write Discovery Certification. Could you please share the dumps/ resources Thanks in advance
Hello Team,I am currently reviewing the Australia Release enhancements for ITOM Event Management.I would like to understand the key new features and improvements introduced in the Australia releaseCould you please provide any documentation or release...
Seeking Recommendations: Automating Problem Management, Incident Tracking, and L1 Operations in ServiceNow and Control-MHello everyone,I’m looking for recommendations and feasible solutions to improve incident and problem management processes in an L...
I unable to install the Discovery plugin on my PDI. It keeps failing everytime I try. How can I install this plugin?
When I am trying to run the discovery, I am getting above error message. I have tried to delete the host and rescan it but still error message showing up.
Hi all,I am trying to create a service map for Active Directory. I have below questions ,- What entry point is required ?- Does domain admin rights are requires?- Please provide steps to create a map for Active Directory application.
I am not able to install Discovery and Service Mapping Plugin on my PDI.It is stuck on 8% since more than 24 hours. Kindly help!
Hi all,Our Microsoft Entra ID directory integration has a "Microsoft Entra ID - Download Groups" job that stays "In Progress" in directory_job_log for days, with no error written. What we foundThe integration record's custom_properties has downloadUs...
Hi,I am trying to get SD-WAN edge devices discovered in ServiceNow, and wanted to check what approach others are using. Is there out-of-box support for SD-WAN edges in standard ITOM Discovery, or does this always require a custom pattern/classifier?...
Hello Folks, While exploring with the SolarWinds Alert Integration application, I put together the complete flow of how alerts are created, updated, and closed in ServiceNow. Sharing it here in case it helps anyone setting up or troubleshooting the i...
Hello,I am looking for assticance/guidance on how to discover cisco phones using CUCM. I know it may be possible via api but was looking for any additional options besides API?Thank you