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Certificate Management : Renewal Tasks for Automated Workflow

How the renewal tasks are generated for expiring certificates in the Certificate Renewal (Automated Flow) . I do see certificate notification ( scheduled job) creates renewal tasks on the manual flow table but not seeing anything for automated flow ....

jay_rp by Tera Contributor
  • 2146 Views
  • 2 replies
  • 0 helpfuls

Handling unnecessary IP Address records

It is assumed that all IP addresses obtained are registered in the cmdb_ci_ip_address table.A column in this table.・Configuration Item・NicRecords with these two items set to "empty" are considered unnecessary and can be deleted.(First of all, is this...

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kuroiwa by Tera Contributor
  • 1105 Views
  • 2 replies
  • 0 helpfuls

ERROR while installing mid server:

I've tried checking the log to see what's going on, but the installer didn't leave any log files.While installing mid server i am getting this error, Before installing I have created a user and provided him a mid_server rolewhat else is needed

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DHANUSHKODv by Tera Contributor
  • 310 Views
  • 2 replies
  • 0 helpfuls

Resolved! SSO OIDC - User info - only sub and email claims

Hi,  I'm actually facing an issue, while trying to auto provision my users from an OIDC SSO connexion.Almost everything works fine : authentication, and the user info call, except that the user claims I get are only sub and email, although I would li...

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Interest in new Discovery patterns

Hello.  I'm trying to gauge customer interest in ServiceNow creating OOB patterns for: 1. PowerMax storage devices 2. Azure Cloud Db   If these are of interest to you please comment below or send me a private message here on Community. Thank you!  

Mo_Turner by ServiceNow Employee
  • 388 Views
  • 1 replies
  • 0 helpfuls

RITM state and stage

Is there any official ServiceNow documentation that defines the standard State and Stage combinations for Requests (REQ) and Requested Items (RITM) when multiple Catalog Tasks (SCTASK) are associated with a single RITM?

bhakti2 by Tera Contributor
  • 790 Views
  • 4 replies
  • 0 helpfuls

Event Management – Correlation Behavior After 7 Days

Hello all,We have a requirement to update Event Management integration so that events should no longer correlate to an existing alert once 7 days have passed since the alert was opened. Instead, a new alert should be created, the previous alert shoul...

Discovery Data Precedence rule

Hello Experts, We have discovered CI in environment Have multiple Data source - SCCM, Solarwinds , ServiceNow, Cloud etc.. 'Discovery Source' was ServiceNow before we had another Data sources. Now since we have other SOurce they have updated the 'Dis...

Nisha30 by Kilo Sage
  • 805 Views
  • 6 replies
  • 4 helpfuls

Guidance on queries related to ITOM Module

Hello All,Requesting to kindly share your knowledge on the following queries regards to ITOM : Query one :Scenario based: Instance A is connected to a MID Server, and the MID Server sends scan data to Instance A every week.Is it possible to temporari...

manojattri1 by Tera Contributor
  • 306 Views
  • 1 replies
  • 0 helpfuls