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Resolved! Event management limitation

Hi, we are testing event management on our dev instnce and creating events via rest api. But we able to create only cca 250 events per minute and we need create 300 events per second. Is there any limitation or can you give us some lead? Can we creat...

Jakub Drd_k by Tera Contributor
  • 7189 Views
  • 8 replies
  • 6 helpfuls

Datadog webhook integration

I am trying to send events from Datadog using a webhook integration.I tried the suggested payload mentioned here: https://www.servicenow.com/docs/r/it-operations-management/event-management/datadog-events-webhook.htmlBut the host_name is not showing ...

stevek by Tera Contributor
  • 401 Views
  • 2 replies
  • 0 helpfuls

Discovery Patterns

Hi Community !, In Discovery I want to know about patterns, Like can anyone suggest real time use case with implementation (step wise), or way to master patterns, I went through Course on ServiceNow University, but it still feels bit confusing ,I wan...

Resolved! Palo Alto Firewall Discovery

Hello, I'm trying to discover Palo Alto Firewall devices using OOTH patterns. During the discovery process I'm getting the error Identification Engine: Discovery status is FAILURE, CI Type cmdb_ci_firewall_device_palo_alto cannot be created since the...

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Alex150 by Mega Sage
  • 4295 Views
  • 7 replies
  • 1 helpfuls

Adding AS400 to Discovery

Out of box, ServiceNow does not give us the ability to scan and classify AS400 devices. However, if your AS400 administrator is willing to open SSH on the boxes, then you can create probes and sensors to do the work just like as if it was a Unix mach...

dturner by Giga Contributor
  • 15537 Views
  • 28 replies
  • 10 helpfuls

No result returned from probe.

I would be very appliciated if someone could help me.I run dicovery and SNMP is returning sysdscr containing hostname, but hostname is null.Any idea how I can fix this? Below is my discovery log.Short Message: No result returned from probe.ECC queue ...

Yuji by Tera Expert
  • 1847 Views
  • 4 replies
  • 2 helpfuls

Unable to add to MID server NMAP capabilities

Hi, all I would like to enable credentialless discovery, according and following documentation I have installed nmap on midserver (manually, due to security restriction auto install do not work). Installation of nmap was successful.Mid server is up, ...

Service Mapping query

Hello everyone,I have a quick question regarding Service Mapping implementation. Our MID Server is hosted on-premises, while the entry point for the service is a SaaS platform URL. I’d like to understand what requirements or configurations are needed...

Azure SGC 403 error

Hi,Anyone did ServiceNow Service Graph connector for Azure. We have token successful (oAuth 2.0 Client credentials)  but loading of data is not . Cloud team says they have given read permission for Microsoft Graph API.  But we get either 400 or 403 e...

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Nisha30 by Kilo Sage
  • 630 Views
  • 5 replies
  • 2 helpfuls