Hi, I have the following challenge. We are collecting Information from PC/NB via ACC, but it just gives us back one Network Card (the currently active one e.g. LAN), the inactive one isn't considered (e.g. WLAN) Anyone has an idea why? Best regards,F...
Hi Team,I recently started working on Azure Cloud resource discovery using patterns and encountered an issue with a custom pattern not triggering.BackgroundFor example, the Azure – Storage Volume (LP) resource type has an out-of-the-box extended patt...
Parse Category — Core Linux Operations Config : Command, Parsing Strategy (Regex/Table/Delimited), Regex, Name1)Parse Command Output(Parse · SSH command + parse in ONE step)Run SSH command AND extract a specific value in a single step. Replaces the ...
Hi Team,I recently started working on Azure Cloud resource discovery using patterns and encountered an issue with a custom pattern not triggering.BackgroundFor example, the Azure – Storage Volume (LP) resource type has an out-of-the-box extended patt...
Task Details :Discovery Schedule:Name: Windows and Linux Server ScheduleRun: Weekly on Saturday at 2amDiscovery IP Ranges: 192.168.16.11, 192.168.16.12 (Use Enter new IP ranges to quickly add the 2 Ip addresses.Error:Earlier, there was an issue with ...
Hi, We are using Integrations Launchpad to Integrate SCOM 2022 with ServiceNow. However, we are facing this issue:We have followed all the steps in the document - Configure the SCOM connector instanceAnd have uploaded the .dll files in ecc_agent_jar ...
For CI discovered using ITOM Discovery, we have ServiceNow out of the box license report to find out chargeable CI unit license count. However if CI's are discovered using ServiceGraph connector (Intune or Tanium or LanSweeper), we do not find option...
How to Add a Filter Condition to the “Add” List Popup in the Affected CIs Related List on the Outage Form (ServiceNow)In ServiceNow, when working with the Outage form, the Affected CIs related list allows users to associate Configuration Items (CIs) ...
For Alert suppression - What if you want to suppress alert generation during the maintenance schedule set on the CI regardless of a change request being created. We have some devices that reboot every night and we keep getting alerts for them and th...
Hi,In event management: I'm trying to figure how I can set a maintenance rule to put all alert for all ci of a sprecific support group into maintenance. Example: Every monday morning 2am to 6am, we want to ignore alert for ci with support group "Extr...
GOAL:Hello, I am trying to export and import a few articles from one instance to another by using the "Export XML" and "Import XML" option.PROBLEM:When I use "EXPORT XML" It does not capture my related lists for example Article feedbacks and article ...
@Ankur Bawiskar Please do help me to clarify below concerns.Requirements: Need to Restrict the usage of "Closed" state for incidents in List view (only closed state)Through a client script i can achieve it in legacy view but the ame doesnot applies t...
Guten Tag,wir haben seit einigen Tagen Probleme beim Discovern von bereits bekannten Geräten.Wenn ich bei einem Gerät manuell das Discovery starte, bekomme ich folgenden Fehler bei den Vorgängen angezeigt:2026-03-11 03:30:08: Identification Engine: D...
Hi All,We have decommissioned our traditional WLCs and migrated to a Cisco Embedded Wireless Controller (EWC) on a Catalyst switch.Could you advise how ServiceNow Discovery can identify and discover the access points in this new environment?Thanks!
in the Zurich Release has the Collect MSSQL Components Info deprecated?? I see that is disabled yet throws error on Discovery.How to eradicate that to enable a clean discovery?
