Hi, I have a requirement to create tag-based maps from the tags coming from an integration I want to automate the process by creating the maps from ETL.Does anyone have any reference on how can I create a tag-based map from a script or from ETL. Rega...
Hi all, I've created a Custom App using Studio, whereby we will receive Weather Warnings from a National Weather provider, and then forward this e-mail onto relevant parties. I created an extension of TASK so we can have a record of these weather al...
Hello,I'm able to successfully setup the SGC-SentinelOne but multiple fields are getting updated multiple times. I have added the reconciliation rule to give only SentinelOne to update the records.Not only name all the attributes that will be populat...
Hello Guys, We are currently implementing discovery over our BIG IP f5 nodes and I noticed that the relationship between cmdb_ci_lb_service and cmdb_ci_lb_pool isn't created by default. This way I can't relate a pool IP adress (which is stored in t...
Please help with Discovery Pattern logic. We are pulling data from Nutanix (via API link), and I get a JSON, I do see that when I click the "Run Operation" button on the Pattern step, the JSON is coming nicely with 15 records, I can see that clearly....
Hello @everyone,I’m working on change request approvals and need to set up functionality that allows a user to add an approver by clicking the Edit button on the Approval related list under the Change Request record.So far, I’ve checked the Edit butt...
I am getting Kafka error while setting up cloud cost management for aws , and these are the kafka streams which shall be true i think .So how to resolve this issue?
CIS-Discovery Certification: My Preparation Journey and Complete Exam Guide I took my Certified Implementation Specialist – Discovery (CIS-Discovery) exam on 28th June 2026, and now that I've officially earned the certification, I wanted to share my...
Hello ITOM Experts,Need some Step by Step guidance. Have gone through documentation and many threads.Still confused , how tagged based Service Mapping to be implemented. Q1. Is Basic discovery be done for CIs with Tags (key value etc.) (for non clou...
Hi All,I have 22 service mappings created in dev with all the discovered CI and the same CI are available in test Instance as well I want to move this 22 service mapping from dev to test with all the details , mapping and CI relationship , please sug...
Hi everyone, I wanted to share a POC we recently built for a client around ServiceNow and Ansible automation.The goal was to keep governance, approvals, traceability, and ITSM controls in ServiceNow, while reusing existing Ansible playbooks as the ex...
Hi Friends, We have created one machinery user for the VOPS application Integration, through REST API. That created user was unable to access "em_impact_maint_ci" table.We have already added all the below mentioned roles to the integration machinery ...
Hi Everyone, We have a requirement to extend the Event CI Binding to look for CIs in principal classes, for a single event rule.If I change the default CI Binding to apply on Configuration Item (cmdb_ci), is there any way to add a filter to the bindi...
**Context**- ServiceNow version: Zurich- Plugin: Certificate Inventory and Management (com.snc.certificate_inventory_mgmt)- Role: ServiceNow Developer- Use case: End-to-end automated certificate renewal lifecycle**My current flow**1. ServiceNow detec...
Hello, We are trying to discover the F5 GTM device via ServiceNow Discovery. Unfortunately, both SNMP and REST patterns are targeting only F5 LTM devices. Does anyone have a clear solution for populating all the info from F5 GTM into the CMDB? We ar...