I have a service map in which a Configuration Item (CI) is integrated, and alerts are mapped to it. Incidents are generated for these alerts based on the CI. However, for some of these alerts, I only want incidents to be created without indicating an...
Hello everyone, Does anyone have any insight or documentation to discover different types of Nexus Dashboard switches?It appears that they don't support SNMP (per our network support person).Nexus Dashboard (ND) has 3 features. Insights (NDi) Orchest...
Looking on how can we discover VPN Connections within devices
I am working on cleaning up CI correctness and have run into an issue. On the CMDB Health Dashboard, the Correctness widget says, "One or more jobs failed". Clicking the "i" icon, I see "Staleness evaluation status" is "max_failures". When I select t...
I need to create the SOP for Tag Governance policies I want to create and enforce tag policies for database instances and servers to ensure correct tagging for populating application services. Proper tags will help in better management and mapping of...
I want to change the session time-out values in my instance. How do I achieve that?
Hi all, we have a catalog item which is pre-populated with data from azure (on-demand). Here is the current flow:0. User logs on to ServicePortal via SSO (Azure Account / OIDC Identity Provider)1. User selects a subscription from a dropdown.2. Catalo...
Olá, estou com um problema e preciso de ajuda: Exception occurred while executing operation Kubernetes Get Call. Custom operation Failed to run script due to the following error: JAVASCRIPT_CODE_FAILURE: com.snc.sw.exception.CommandFailureException: ...
While trying to run horizontal discovery of a windows CI, as checked in logs, discovery is getting failed at stage "Check For Output Payload Errors" As per the error message operation is getting aborted due to Business Rule. However same business rul...
W are facing issue with Host level SQL DB discovery Issue , and the pattern error shows "Root\Microsoft\SqlServer\ComputerManagement14 and query: SELECT PropertyStrVal,PropertyNumVal,PropertyName,InstanceName FROM ServerNetworkProtocolProperty WHERE ...
Hi All... long time reader, first time poster. I need some guidance in regards to the best approach/practice for updating the value of an existing key/value pair in the Additional Info field of an Alert (em_alert) record and inserting a new key/value...
Hi, In order to reduce noise, I would like to do the following if possible. Event 1 comes in with a Metric name of: Issue with Disk spaceEvent 2 comes in with a Metric name of: Low MemoryEvent 3 comes in with a Metric name of: Issue with Disk spaceEv...
I created a service map with an endpoint (e.g., www.google.com).). This map selects random mid servers based on IP range, capability, and other factors. I unchecked the option "Included in application ALL" which typically assigns the default mid serv...
How can I get asset tag data for agent based discovery when not using third party integrations like SG-Intune, SCCM etc.Is it possible to get asset tag data in agentless discovery? If yes then how?
