Hello all,does anyone already experienced the discovery of soware, software usages (Metering, last usage) with ServiceNow?any specificities to know using the ACC agent?is it working good for Client and for Server? we plan to also scan VDIs and termin...
Hi Team, I'm Currently doing the servicenow on-demand learning course for service mapping and on Lab 6.9 Create pattern Identification Section for Jboss Wildfy Part 1.I'm trying to configure the Match operation to identify the Jboss wildfly command l...
Hey,1 - Can anyone let me know or provide me the solution that how I can remove the OrderNow/ Submit/ Request button and Bundle button from the specific catalog item, 2 - Also, I want to add a note directing Requestors to check out from the CartPleas...
Hello All, Could you please share the reference document or link on CMDB CI life cycle and how it works. Regards,Chandrakumara BS#cmdb #cilifecycle
I am creating the assets by scanning the assets by using now agent app. When i click on submit button. I am getting the error message stating that "Could not execute the action" Dismiss. I have necessary roles for my user profile.
Operator are not visible while applying the filter using Tags attributes on CMDB Health Inclusion Rule. Example: I want to apply the condition that Tags - Does Not Include - "ABC" so the health calculation should be apply only for those CIs whi...
I have multiple source integrations for the Event Management solution. So far, my approach has been that each source must have one Alert Management rule.However, as we know, when alerts are grouped based on CMDB or text-based correlation, ServiceNow...
While creating patterns in discovery, the CI Attribute pane on the right hand side (refer to the screenshot attached) shows the list of all the fields for the selected CI Type. Are these fields treated as temporary variables which will then populate ...
Hi All, Our ITSM team needs to create a catalog where they want to populate the Azure VM instances VM family(VM Series A1,B2,etc) values on a catalog so that if any end user wants to change the VM family can select the target VM family on form. I cou...
Hi AllAm doing the Gap analysis for the CMDB on Dev and Prod environment by comparing the both the environments. I searched for a sample assessment report in now create but could not get it. If you have sample Gap analysis assessment report for CMDB...
Can anyone guide where, how or the logic of populating value (true/false) of Made change cutoff in Change record? Still new to Service Now.
What capabilities or best practices are there when it comes to mapping mainframe and SaaS applications?Additionally, please outline any requirements, tools, or data sources needed to support this identification and mapping process.
Hi - Looking in our vCenter environment, I see associated with the Network Adapters attached to Virtual Machines is an "Adapter Type". An example value for this is vmxnet 3. I don't see that this is picked up by ServiceNow discovery. Any recommend...
Hello All,We have added new attributes on attribute mapping in AD "Company" and "Department" but after adding some users still no company and department sync from AD, what possible issue and solution for this?
Hi,we are using the ACC to collect all the data from the servers and do run application patterns as well.We are using the check-allow-list.json from this kb article: Pattern execution on ACC: Sample Allowlist for Pattern Content KB1585764.This one sh...
