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Resolved! Discovery: failure count is 3 and allowable failures is 2

Hi,We are getting the following error after an upgrade to Yokohama Patch 7 and to Discovery and Service Mapping patterns version 1.28.0.  Windows command failure count is 3 and allowable failures is 2. Exiting pattern execution.It is the Windows serv...

Dell Unity box discovery

Hi Team, Any one able to discover the dell unity box successfully? The logical components NAS servers and file shares using CIM or REST?

Gopi Ramesh by Tera Contributor
  • 2294 Views
  • 3 replies
  • 0 helpfuls

Resolved! AIX - Active Connections probe ECC Queue Name file

In the AIX - Active Connections probe, the ECC queue name is "sh ${file:aix_connection.sh}". It is reported that this is a script that is created on the AIX server during probe activities. Our InfoSec team is securitizing every AIX probe and I'm unab...

GFSD by Tera Contributor
  • 900 Views
  • 2 replies
  • 1 helpfuls

Unable to populate tabular email body in incident

Hi Folks, I have required to convert emails into tickets, I have created flow to convert and it working as expected, only description is not populating correctly.Here, Email body need to populate in incident description. Mail body  coming as table fo...

ack by Tera Contributor
  • 1008 Views
  • 2 replies
  • 0 helpfuls

Understanding Cost Centers and Budgets

Hi, Can someone help me understand which domain Cost Centers, Budgets, and Expense Allocation Rules belong to? I’d also love to know if there are any recommended courses or resources to explore these topics in depth. Thanks in advance for your help!....

Resolved! Discovery Fundamentals: about Linux server ( MID Server)

There is a task in Discovery Fundamentals that involves creating credentials for both Windows and Linux MID Servers. Creating Windows credentials was straightforward because the Windows MID Server was already included in the lab instance. However, I ...

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aki-yoshida by Tera Contributor
  • 2460 Views
  • 5 replies
  • 2 helpfuls

Certificate Module with Discovery to Sectigo CA

We are exploring the Certificate Inventory module and they have a section where you can connect to your Sectigo CA. I am having a hard time getting that setup. Has anyone had experience with that?  Thanks in advance! -Adam

Discover ExtremeNetworks Wireless controller/AP?

Hi - Has anyone built Discovery pattern (or even probe/sensor...) to discover Extreme Networks Access Points?   ExtremeNetworks uses a controller and is SNMP enabled.  I'm presuming (hoping) it may be similar to Aruba AP discovery (another product wi...

DaveHertel by Kilo Sage
  • 3320 Views
  • 6 replies
  • 0 helpfuls

SCIM for CyberArk

Hi -  I installed the SCIM Plugin to connect to CyberArk Now, it´s need to be configured from scratch.  What should i do 1st pls?  Thank you

angelo_soar by Tera Contributor
  • 920 Views
  • 2 replies
  • 0 helpfuls

Bar Charts - Report broken down by month

I'm trying to create a Bar chart that breaks down the incidents submitted by month. It seems as if the only way to get the breakdown by month is to set the type to Calendar. Of course that isn't a bar chart. It just puts the collected incidents on a ...

jsperrazza by Kilo Explorer
  • 9509 Views
  • 7 replies
  • 10 helpfuls

Step by Step Guide AWS Cloud Discovery

I am looking for step by step guide which can help us to set up the AWS Cloud Discovery.If possible all steps that can help me in configurations to be done in ServiceNow as well as in AWS with best practices to make the cloud discovery work. Thanks i...