MID Server Status not going to up
At the end of Module 2, in the task ‘Validate the MID server’, the server status is stuck on ‘Down’.I am not authorised to restart the server.How can I change the server status from Down to Up?
Forum Posts
How to achieve/configure different Discovery Console settings for different Networks ?
Hi there, we are facing the challenge, that we need to apply different Discovery Consolse settings to different networks.We are working as managed service provider for a set of customers; the reasons behind this requirement are to extensive to be pre...
Resolved! SNMP Discovery - How to know if a new MIB file needs to be uploaded or not?
When I discover an IP (Network device), it says “Active, Couldn’t Classify,” Fine! I will open the Input payload, check the sysObjectID, copy the OID and create a new OID entry in OID table. Question - how will we know if a MIB file is already the...
Incorrect JVM Ram Size Information on the Instance
I have recently increased JVM RAM Size for one of my mid server.As there is only one mid installed on it, the host RAM size is 16GB, I have increased the JVM RAM size to 6GB, though we know default size for the JVM RAM is 1GB. I have modified the con...
Agent Client Collector Deployment to collect software metering data
Hello all, We are currently testing deploying Agent Client Collector using Microsoft Intune. The main purpose of using ACC is to collect software usage data on Windows laptops. We have packaged the agent and have no problems installing and starting t...
ServiceNow Discovery for SaaS components
Hello! I have a question regarding the behavior of ServiceNow Discovery. Is Discovery able to find SaaS components in an environment? For example, SaaS solutions of MongoDB or Confluent Kafka.I cannot find any documentation regarding SaaS solutions D...
Discovery: Discovery picks wrong credentials even after deleting the IP from credential affinities
I am trying to discover NetApp storage server with a new credential ABC. When the discovery is executed, I could see that the discovery has picked up old XYZ credential and the server is not discovered/identified. I disabled the XYZ credential and de...
Windows Discovery failure
Hi, While running the Discovery on Windows Server facing the below error. Help me to fix the issue.
Resolved! Tagging in CSDM Service map
Hi all,I'm working on service mapping in ServiceNow using the CSDM model, and I want to manually add tags to Configuration Items (like application services, servers, etc.).Can someone guide me on:How to add tags to CIs manually?Where do I find the ta...
Azure Gov Tenant Cloud Discovery Error
Hi All, I am setting up Azure Cloud Discovery for both our commercial and gov tenants, I had no issue discovering the subscriptions for the commercial tenant, however when I try to discover the subscriptions for the gov tenant, I receive following er...
load balancer discovery
Hi all, we are doing a PoC for load balancer discovery. here is the response we got from our server team when we asked for a target device. "The datacenter nginx clusters are linux boxes that run a service.Azure nginx loadbalancers are PaaS objects t...
Service graph connector Meraki
I have integration of SG-Meraki where I am facing to two issue.1. Discovery for Meraki is running fine but not auto updating in target table. if I am doing Manually transform, than it is updating to hardware table.2. After the update on table ci's st...
How to Stop Smishing Before It Reaches Your Customers
If your business relies on SMS to engage customers,
When discovery scan runs,the location is set to empty in cmdb_ci list for few ci's.But for rest of ci's the location is set properly.Need help.Please refer the attachment
When discovery scan runs,the location is set to empty in cmdb_ci list for few ci's.But for rest of ci's the location is set.Need help.Please refer the attachment
Mid Server Compatibility on Windows 2022
Is Mid Server supported on Windows 2022? Please advise