AWS- ServiceNow Discovery
I want to perform AWS Discovery in ServiceNow across three AWS Organizations with multiple environments, without creating new users or keys on compute systems.
Forum Posts
Resolved! Service Mapping
Question 1 - Reconciliation Rules for the Application [cmdb_ci_appl] table are configured exactly the samefor both ServiceNow and SCCM data sources and the following priorities are configured:ServiceNow Priority: 100SCCM Priority: 200Which of the fol...
EKS K8’s ServiceNow Discovery Using Visibility Agent - Article
K8's Overview What is Container?A container is simply like a software unit/wrapper that will package everything- your application code, app related dependencies etc. together.Why Kubernetes?Suppose, you have a requirement for running 10 different ap...
Resolved! SNMP discovery - Is there a way to know a particular OID is part of which MIB file?
Is there a way to know a particular OID is part of which MIB file?
Resolved! Identify the Discovery Source in SErviceNow
Hello Experts, How do I make out which CI is discovered using WMI and which is discovered by SCCM, and which is vCenter. We have all here but I am unable to take report identifying which CI is discovered by what. Normally it shows Discovery Source as...
Service Mapping Discovery Failure – Host 10.153.1.21 Unreachable (HTTP 503)
Service Mapping triggered the horizontal discovery to find the host 10.15*.*.**, because this host was not in the CMDB. The horizontal discovery failed. No results returned from probe. Port 80 is open, but the host is unreachable with status code 503...
metric intellegence implementation
Hi Team, I am looking for the documentation to implement Metric Intelligence.The Initial setup is completed, which is MID Server and Plugins. Now I wants to know how the Alerts we will receive in the ServiceNow, what all the configurations need to pe...
Unable to Reboot MID Server (Windows Server) via ECC Queue
Hello everyone,Please excuse my English if it’s not perfect. Our team manages a MID Server running on Windows Server 2016.As part of a certain process, we have a requirement to reboot this server.We are using the following method to perform the reboo...
How to add base class columns to the default view of all classes that inherit from the base class
Title:Is it possible to bulk add the OOTB "Internet Facing" field from the [cmdb_ci_hardware] base table to the default form view of all inherited tables?Body:I would like to add the out-of-the-box (OOTB) field Internet Facing, which exists in the b...
De-duplication task need to show in left pane menu
CMDB De-duplication tasks currently showing in workspace Important actions dashboard area. Is there is any way to show in left pane menu. Kindly help on this..
Resolved! Add a timestamp to a scheduled report
We have a few scheduled reports that are delivered to our service delivery manager daily, currently the subject / file name is the same everytime. Is there a way to timestamp either the subject line or attachment file name?
Resolved! Cloud discovery AWS - Cloud Service Account AWS Org Assume Role Params
Hi ITOM community,I’m working on configuring the subaccount role in the Cloud Service Account AWS Org Assume Role Params [cloud_service_account_aws_org_assume_role_params] table. I need to update the Access Role name associated with the Cloud Service...
AWS Cloud Resorces discovered
Is there a chart or list of what AWS Cloud Resorces discovered viaCloud DiscoveryCloud Event DiscoveryAWS SGCI have been searching I have found statements that Cloud Discovery discoveries mor Cloud Resources than SGC, but I have been unable to find ...
My script is not working
HI Community, I have a requirement to generate a request when the records in sys certificate table has no valid from and no expires and with tag as valid certificate only for these records the request needs to be generated after 11 months from the cr...
Can't see the serial number in the CI
I can see serial number from the cmdb_serial_number table, but not showing in the CI. When I open the computer's list I can't find the serial number!This is happening only in pre-prod yet I'm doing the same in Dev and works perfectly. The discovery a...