Resolved! Servicenow SAM - saas Lizenzmanagement
Hi all,do you know where if the Saas License Management is a component of the SAM Pro plugin or does a customer needs to license it extra? RegardsFranck
Forum Posts
MSSQL databases not getting discovered
Hi Folks, We are trying to discover our MSSQL databases and while doing the discovery we are able to discover the instances, DBs for few servers and for few servers we are able to discover only the instances and not DBs. While checking the pattern we...
MID Server: high number of credentials
Dear community, I have a customer with a high number of credentials (more than 700), handled with CyberArk.Do you consider this could be an issue when running discovery, in terms of timeouts by searching the correct credential for a CI, moreover the ...
Meraki Access Point (AP) CI sttaus not getting updated in Servicenow
Hi, we have done SG-Meraki integration six months back for our project and that time data was correctly populated. But we recently noticed that Access Points CI status is not getting updated in ServiceNow. Jobs are running weekly but there are few CI...
We are configuring custom webhook connector for event management though MID server from cisco DNAC
We are configuring the custom webhook connector for event management to receive events from cisco DNAC so we have configured 1.MID web server context:-what will be the port?--->443 default is selected is it ok?-what will be the user roles for this ba...
MSSQL DB discovery Issues - Servers are discovered but No DBs getting discovered
Executing WMI query on host: 10.1.75.XXX with namespace: root/cimv2 and query: SELECT name FROM Win32_PerfFormattedData_MSSQLSERVER_SQLServerDatabasesError during execution of Windows command: executeQuery -Namespace root/cimv2 -Query "SELECT name FR...
Mid Server issues - "RPC Server is Unavailable / Failed to access target system"
My org is having issue with a workflow that randomly stopped working. The workflow takes information inputted from a ticket to run a powershell command in the Midserver that changes registry settings on a target computer. When going into the workflow...
Do we need to enable IRE ?
Hi all, Is IRE enabled by default (I assume yes)? If not, how do we enable it?We do not use ServiceNow Discovery and the CMDB is populated through a third-party integration and a system external to ServiceNow which has IRE like rules and so we never ...
Mid server Service Account - Generating Failed Logged on Alerts
Hello Everyone, 1. During discovery, does the MID Server attempt to use its own service account for authentication instead of the credentials configured in ServiceNow? If so, at what stage does it use the service account?2. Can the MID Server servic...
ServiceNow Cloud Automation - Product Feature Survey
Hello, I am a Products Director @ ServiceNow, handling the ITOM products.Requesting your kind inputs on this ServiceNow product survey about ServiceNow Cloud Automation capabilities - should not take long. Your feedback on this would greatly help...
Kuberenets Discovery
I am trying to set up a Kubernetes discovery as a part of a project, I have created Kubernetes credentials with bearer token and added them to a credential alias. created a serverless discovery Schedule as per the doc( https://docs.servicenow.com/bu...
MID Server not found error
Hi, all I'm trying to connect thrid party IDS tool(Nozomi) and ServiceNow (OTM) using MID Sever.I set up the credentail information then try to test connection, then error occurs like this; 'FlowObjectAPIException: The current operation ended in stat...
CISCO ISE
Hi I was integrating ServiceNow with Cisco and came across an error, Request not sent to urlthe mid server is up and running can anyone tell me what this error is pointing to
Resolved! Only One User Facing Expedited Change Alert – Issue Persists Even During Impersonation
Hi Community,We recently upgraded our instance from Washington to Yokohama. After this upgrade, one specific user is encountering an issue while creating a Normal Change Request. When the user sets a Planned Start Date within 48 hours, a popup alert ...
Resolved! Error adding Entry Point for Service Map
Hi Community, I am new to Service Mapping and working on a project for a customer to implement service mapping, they have already implemented horizontal discovery. I am stuck on adding entry points to create a service map. I have gone through service...
