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Field value change of server in CMDB

Hello Servicenow Experts,   Need your support, we’ve changed the location for mentioned servers against the change request, however latest location is also update for  window server  in the AMDB but not in the CMDB, please helpI am facing one challen...

ayush_g by Tera Contributor
  • 1243 Views
  • 7 replies
  • 0 helpfuls

Resolved! AWS Certificate Manager Spoke

Hi All, I have a question regarding the AWS Certificate Manager spoke prerequisite. In the prerequisite section of the documentation, it is mentioned that we need a user with full access to AWS Certificate Manager.What does full access mean? could an...

Resolved! Need to understand the Agent Client collector (ACC) and ACC-V

Hello All, We have requirement to discover workstations and the software running on them . We are planning to do it using ACC-F and ACC-V. I have few confusion how does ACC discover the computer. Earlier we had SCCM where we used to do it using diffe...

mdaquibkhan by Tera Contributor
  • 9474 Views
  • 6 replies
  • 2 helpfuls

Service graph connector for Azure - Operating system

Hi All,From the sgc-azure, the operating system is populated as Windows/Linux (OStype) but the requirement is to have the operating system name (Windows server 2019) for the operating system field in the cmdb. Im trying to populate the OSname thru th...

ThenmozhiA by Tera Contributor
  • 1011 Views
  • 3 replies
  • 0 helpfuls

Alert correlation rules with regex expression

HI Community, I would appreciate your guidance in the Event Management space. Where I need to create a alert correlation rule, When the message key is passing the information in the event rule as an regex expression like "{Event Message Key}{Node}{Ty...

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Madhan27 by Mega Guru
  • 891 Views
  • 2 replies
  • 0 helpfuls

Resolved! Flow designer

Hello All,Good Day!I have created a flow in this way,The RITM starts in the Open state.While loading, it moves to the Pending state.Since there is no approval required, the SC Task is created immediately when the RITM is generated.Once the SC Task is...

SUGAGURU by Tera Contributor
  • 1057 Views
  • 4 replies
  • 0 helpfuls