Hi Everyone. We are Implementing Event management in our system and we did simple steps to get our initial setup by creating Event rules, Alert management rules and sub flow to create incident. Now our PO's has requested to check if there is existing...
Is there a way to create a report on the incident subcategories and assignment lookup rules (dl_u_assignment) and find out which subcategories is missing from the assignment lookup rules? I tried creating database view but I am getting thousands or r...
[Rome] I've enabled JEA discovery on 2 Azure Windows servers. They seem to be configured identically, but while I'm getting a good discovery from one of the servers, the other one is giving me this error, and I can't seem to find any reference to it...
Hi all, Azure Virtual Machine or any VM creation is possible via Orchestration? Do we have any Activity for that? Note: It is possible through Cloud Management but i am looking via Orchestration. Thanks, Yogesh R
Please SHare Interview Q and A on ITOM and CMDB, it was available in past , bot now its invisible. it was really helpful. It was available on below link: https://www.servicenow.com/community/developer-forum/servicenow-itom-and-cmdb-interview-question...
I've always have had issues getting Email Notifications to fire when an event is raised. I've gotten frustrated and went with the easy way to send with ticket is Updated or Instered. Now i'm back to force this through. I've Registered an event.I've ...
Server discovery is updating the wrong record in the Oracle Cluster Two servers are linked by Oracle Cluster with different IP but when discovery run its overwrites the records and changing its name from ex. 34 to 39. I have checked IRE its fine. you...
I have so many obsolete categories in our knowledge base, but when I go to: Knowledge Bases > I select our Knowledge Base > I scroll down and click the Knowledge Categories Tab > I click on the checkbox for a particular category > Scroll down, click ...
Hi, We need to develop an Azure Integration with ServiceNow for alerting purposes using Event Management.The existing integration with Azure is limited to some platform notifications (scheduled maintenances, or outages). It doesn't support Azure metr...
Dear Experts. is there a way we can discover the resource groups through Service Mapping ? The requirement is get the TAG information through this discovery and application information etc. Any help is appreciated. RegardsNilanjan
Good morning, I have a report which returns laptop devices not discovered in 90+ days that do not contain the words "deleted" or "disabled" in their Short Description field. Interrogating a particular CI today, I noticed that it was not on this repor...
Hi All Could you please help me in steps or guided docs for Oracle GLAS integration with servicneow, which includes prerequisites to integrate with servicenow. We are going to impliment SAM pro with a client, which i need to integrate and get data o...
Hi All, I'm looking for a good way to help me organize and maintain my discovery range subnets, range sets, and schedules. Perhaps a report, CMDB query, or database view that will allow me to see the discovery_range_items, discovery_range_sets, and ...
We have few event sources which monitor same systems. One is OOB connector and other is custom one.For OOB one, the Message key auto generated.For custom one, the message key us generated via OOB BR "Add message key if missing" And in this case, the ...
I have created an event rule to monitor incoming events from the connector. The requirement is to generate an alert if CPU utilization is greater than or equal to 85%.Here is the event rule I configured, along with the threshold:Threshold: CPU utiliz...
