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Turn off AWS Auto Scaling Groups

Can we turn off AWS Auto scaling groups? We are observing too many AWS VMs are being created and upon checking with Server team they said there are many autoscaling groups which are temporary. Any Best practice to disable this discovery?

Discovery: Missing UPS Serial Number

I have discovered the UPS (Leibert) using SNMP, but the serial number is empty. The discovery log shows that "Rule 5: Searched on <cmdb_ci_hardware> for attributes: serial_number: Skipped Identifier Entry". Please suggest if you have faced similar is...

PhilomanR by Tera Contributor
  • 1011 Views
  • 3 replies
  • 0 helpfuls

Metric Intelligence Implementation

Hi Team, I would really appreciate your support regarding the implementation of Metric Intelligence. 1. If the monitoring tool has the capability to send metric data directly to the ServiceNow instance, do we only need to share the endpoint and MID S...

Resolved! Missing Serial numbers for Windows servers and network devices

Hi Community,I Need some help on this problem.In our env there windows servers  which was discovered but they are missing serial number attribute on the CI record.The count of these servers is around 120 so i am not sure how to approach troubleshooti...

AbdulRahim by Tera Contributor
  • 2037 Views
  • 5 replies
  • 4 helpfuls

How to Discover All Azure Subscriptions in ServiceNow ?

Hi , How can we Discover all Azure Subscriptions instead of manually clicking on Discover Subscriptions on Service principal Account In ServiceNow .This below property is already true. glide.discovery.cdu.auto_refresh_sub_accounts_and_ldcs = true  Th...

vCenter Discovery Issue

I am trying to discover a vCenter appliance and it just discovers the appliance nothing else. It doesn't launch any other vCenter probes - VMWarevCenterNetworksProbe, VMWarevCenterDatastoresProbe, VMWarevCenterVMsProbe, VMWarevCenterClustersProbe The...

SamJoe by Tera Contributor
  • 864 Views
  • 2 replies
  • 0 helpfuls