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Required Windows User Permissions for Windows Server Discovery

I would like to discover a Windows server. Could you tell me about the user requirements for the Windows server? Access to the WMI service to the current namespace and sub-namespaces.Access to the Powershell service.Membership in the Distributed COM ...

masahironaka by Tera Contributor
  • 1474 Views
  • 4 replies
  • 0 helpfuls

Windowsの分類(Windows:Classify)は成功しているのに、それ以降のプローブが実行されない

現在EC2上にインストールされたIISをDiscoveryしようとしております。Windows:ClassifyでWindowsのバージョンは分類できているのにそれ以降のプローブがなぜか実行されないままDiscoveryがcompletedになってしまいます。原因が不明なので助言いただきたいです。以下windows:Classifyの入力結果になります。 I am currently trying to Discovery IIS installed on EC2.The Windows ver...

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SotaT by Tera Contributor
  • 533 Views
  • 7 replies
  • 0 helpfuls

Juniper MIST model category issue

Hi All,We are migrating the CISCO WAP to Juniper MIST, and we are not facing any discovery issue. However, when we group it by model ID it showing all are single records.Example if we have Juniper X model 100 and Juniper Y model 100, when we group it...

Can't deactivate the attachment on workspace

Hi all, I have tried many techniques to deactivate the attachment on my workspace, but dosn't works.For exemple I followed this article:https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0813805https://www.servicenow.com/community...

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MEZ1 by Tera Contributor
  • 321 Views
  • 2 replies
  • 0 helpfuls

Entity Filter New is ReadOnly

Hello everyoe we are trying to create new entity filters for specific entity types but when clicking new the form itself is read only, but it wasnt like this for others. We havent removed the roles or anything and the ones already created are editabl...

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Year on Year report on incident table

Hi All, I have a requirement to create a YOY report on incident table. Can anyone help me how can i create this report from the standard reporting or from some other way from Performance analytics.  

Aryan by Tera Contributor
  • 1264 Views
  • 4 replies
  • 0 helpfuls

Discovering standalone ESX servers

Hello!!We are running discovery to populate our CMDB. We were able to discover ESX servers with vCenters. However the standalong ESX servers are not getting discovered. We have provided all credentials including root, but somehow the standalone ESX s...

ssuhail by Tera Contributor
  • 2206 Views
  • 5 replies
  • 0 helpfuls

Resolved! Ignore Alert Creation for CIs in Maintenance or Decommissioned

Hi, community!I would like to know if there is a native way in ServiceNow to prevent the creation of alerts for Configuration Items (CIs) that are under maintenance or decommissioned.If the only solution is to implement a Business Rule to abort the a...

kaiosilva by Tera Contributor
  • 965 Views
  • 2 replies
  • 2 helpfuls

Resolved! The link is too large on workspace

Hello all, I created a Business rule to set the value of URL filed on workspace application.My client said, the link is too large, and ask if it is possible de show freindly user link ?Thank you in advance for your propositions! The  

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MEZ1 by Tera Contributor
  • 739 Views
  • 6 replies
  • 0 helpfuls