CI Schedule Manager - How to edit out-of-box reports?

Ryan Harringto1
Giga Contributor

‎09-26-2018 10:03 PM

I was wondering if anyone knew how to edit the out-of-box reports that are generated for the 'CI Schedule Manager' in the Discovery application (Kingston & London).

If you follow my screenshots in order you will see how I get to the report I specifically want to change. I'm curious as to how I can edit the filter seen on the report in the attached image at the bottom.find_real_file.pngfind_real_file.pngfind_real_file.pngfind_real_file.png

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Brad Kallmeyer1
Tera Guru

‎11-05-2018 10:29 AM

Ryan - did you find where this is hidden? We've been tasked with the same and are unable to find where to edit.

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Ryan Harringto1
Giga Contributor
In response to Brad Kallmeyer1

‎11-05-2018 10:39 AM

Hey Brad,

 

Unfortunately I did not. The cause of our impersonation errors were due to an external credential store (Thycotic) that wasn't passing domain name along with the user credential and ServiceNow would not assist us because Thycotic is not supported officially. 

 

We've taken the 'ignore those errors...' approach but I'd love to know if you end up finding a solution to hiding these from the reports.

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