About "Refresh Agenda Items" for CAB meetings

N_Y_1014
Tera Contributor

Agenda conditions for CAB meetings are now set to be added to the agenda items when the status of a change request is scheduled.

Then, when the status of the change request record is "Scheduled
After clicking on the "Refresh Agenda Items" link for a CAB meeting, an error message appeared.

The error message "CAB Date is read only for Change Requests in Scheduled State.

What functionality is implemented to display this error message?

Please answer my question.

Thank you in advance.

1 ACCEPTED SOLUTION

chrisperry
Giga Sage

Hi there,

The business rule 'Read only CAB details' on the Change Request table is code that is displaying that error message and aborting your update:

find_real_file.png

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

View solution in original post

3 REPLIES 3

chrisperry
Giga Sage

Hi there,

The business rule 'Read only CAB details' on the Change Request table is code that is displaying that error message and aborting your update:

find_real_file.png

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

Sorry for the delay in replying as I was on holiday.
Thank you for your response. I have successfully resolved the issue by editing the business rules above.

By the way, what method do you use to identify business rules from error messages like this?

No worries, I am happy to help!

To identify that business rule I did a search on business rules where script contains "CAB Date is read only for Change Requests" which is the beginning of the error message you provided. From there, I only found one business rule and verified it was the one that is throwing the error:

find_real_file.png

If this answer is helpful please mark helpful!

Regards,

Christopher Perry

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry