Newbie question: I am relatively new to ServiceNow and received the bulletin on Enabling Report View ACLs. I am working through the assessment steps in my dev instance, but have run into a wall... I have installed the 'ACL Assessment for Reports' app...
Hi Experts, I got stuck in a weird issue, Not sure how can i resolve this or what i did wrong. Please help me with the query mentioned below. i have one event registry record: Name: x_test_approval_event Table: sysapproval_approver I have one ...
Hey Developers, I have used ${URI_REF} opposite to Number. Instead of showing STRY number it's showing short description of the story. I have been using ${URI_REF} & it worked as expected. Not sure what wrong here. Please suggest.
How to provide link the service portal for take me back to the incident email notification script. I tried this link:-"https://dev12455.service-now.com/sp?id=form&table=incident&sys_id=-1 "; But when I provide this link it is taking me back to that p...
We have a knowledge base(public) and the articles created under it have a different view(public) . a new module is created under knowledge menu to track/view /create knowledge articles of the KB and view rule is also created for it so that when the u...
out of the box servicenow provide 22 langugae and romanian language is not their, and we want that language in out production so what steps we can approach.
Hello I have a bug on my SLA reports created with Performance Analytics.In my reports, the business elapsed time displays "0" in the list (screenshot 1). When I check the ticket, I can see that the SLA has been triggered and has calculated the busine...
I have created report for the Group members table (sys_user_grmember) with the active users & groups. Added the report to the dashboard but the requirement here is to add the below filter on the same dashboard through which we can filter with group b...
Hi, I have to set password reset policy for users having "AD user id" is empty and users who having "Admin" or "Security Admin" roles. "Ad user id" is field in user record. For archiving this, I have written scheduled job, Below the script. Script:...
There are multiple variables with the name 'comment' or 'comments' and every variable has been created under different catalog items. I could see 332 variables under the same name. I need to replace all these variables with one variable set under the...
Wanted to add help text to variable set
Hi,I have installed Walk up experience plugin in my personal developer instance. impersonated as Walkup test user, got "authorization error". Then Searched in community and understood that the user should have only one role (sn_walkup.walkup_login) s...
Hello Everyone. I was given a task , having issues figuring it out. 1.As a knowledge manager/owner/author , i must receive a yearly reminder email to review the article from the day it was published .If article requires update send a weekly reminder ...
I want to create normal change and standard change from the Case table which is in the customer service application. I want the same user experience as how change is behaving on the incident form. So I have modified the out of the box change Ui acti...
Hi, Can you please explain this in simple terms? DEVELOPER TIP: Use data sources instead of tables. If a data set changes, developers only need to modify the data source not all reports using the data source. Regards Suman P.
