Hi ServiceNow community, One of our ITIL team members approached us asking to display Tags (sort of list collector?) on forms rather than items under "More options (3 dots on grey bar)". We use tags quite extensively so we do not want to create a new...
Hi, When change is in review state ,2 change tasks get created post implement and implement , after closing these 2 tasks, after filling closure information , again 2 change tasks get created . I checked workflow but cannot find anything as such whic...
I'm trying to update our expiring SAML 2.0 keystore to one of the new ServiceNow provided certificates, as described in KB0994948: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0994948 The trouble is generating the metadata...
Hi Team,i have a requirement to extract right hand side value of code and note which is coming into worknotes as below format. Code : test code.Note : Please accept.Can i know how to do it using regex in BR
We had a catalog item after submitting the form we will get the variable editor and have to map to fields using flow designer and we want to do it in task level.. Thanks, Asish
How to write an onchange client script to auto populate email id field when particular caller is selected
I am trying to copy attachment from RITM to SCTASK record. I have written after-insert BR for that. its working when i submit the request by submitting the cat item. but to create RITM & SCTASK i have created one Inbound mail Action. its not working ...
Hi, I have created a scripted REST API POST method to insert a record into "core_company" table from third party. When I am testing in POSTMAN and Explore REST API It is showing status message as "200". But the record is not inserting into core_compa...
Hello Everyone, Anyone have any idea about Granular Delegation plugin. What are the prerequisites? Any subscription needed? What all we can use in complementary version? What are the important points to follow? Thanks in advance --Abdul Musavvi...
I am trying to build a list collector or maybe its a look up.. not sure which is best to use. Here is what I want to accomplish We have a specific build of computer in our system. In the ALM hardware table, we have marked them with a specific comm...
Hi All, We have data on excel sheet it contains users and user skills, I need to import that data under the skill management module. Please help me how can i able to achive. Thanks, Varma
Hi, cmdb_ci has more than 2M records. system is Taking around 150 seconds to load. and taking 180 seconds for cmdb reports. Could you please suggest troubleshooting steps and steps to reduce slowness? Thanks,
Using the On-Call service. I have set up the schedule following step by step instructions. I have everything set up and have integrated the ITSM Mobile Agent App. I have created an incident and its ready to be promoted to a Major Incident. For some r...
Hi, Using catalog form I want to display records ? Any idea on this? also I want to use that catalog item to just display specific table records. Any inputs pls explain in detail???
Hi All, May i please know, How to Hide a variable on the portal i have a variable on the portal which I am hiding using a client script but on Portal it is getting retained no matter what. I tried using the UI policy/client script and it doesn't work...
