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Need to populate locations time zone in locations table

Hi Team, In my  location table having location name, city and time zones fields etc.. But all locations showing empty 'Time Zone' , How to set locations time zone. please help me on this task.   Thanks in Advances.    

Esha5 by Kilo Contributor
  • 1683 Views
  • 11 replies
  • 1 helpfuls

How to resolved the flow desgin error ?

How to resolved the  flow desgin error "with error: com.snc.process_flow.exception.ProcessAutomationException: java.lang.String cannot be cast to java.lang.Iterable at com.snc.process_flow.engine.Process..."

reena9 by Tera Contributor
  • 793 Views
  • 1 replies
  • 0 helpfuls

Resolved! Unable to create JWT key, Invalid keystore format

I have followed a variety of guides and knowledge articles and have created lots of different .jks and .keystore files. However, I always receive the below error when a attempting to create a JWT Key based off of the certificate that I upload. The en...

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Brad59 by Giga Guru
  • 5755 Views
  • 2 replies
  • 0 helpfuls

Resolved! Querying the choices in a catalog item via REST

Hi, I have created a Catalog Item and added the variables I need to collect the relevant information. These are either Single Line Text or Select Box. The Select Box contains a static list of options the user can pick from. It is this list of options...

Mark205 by Tera Contributor
  • 2875 Views
  • 2 replies
  • 1 helpfuls

Resolved! Variable attribute for List Collector Variable

Hi All, I have a list collector variable referencing to the user table. I just need my end user to search the users with the help of userId(user_name) instead of name. What attribute i need to use?  I have tried glide_list,ref_auto_completer=AJAXTabl...

Community Alums by Community Alums  
  • 2054 Views
  • 4 replies
  • 0 helpfuls

Resolved! Journal Entry value shows up without blank lines/paragraphs

Hi there,I'm using email script, (a part) shown here below, to print the last given "Additional Comment" within a Incident, in an system notification (email). template.print('<p><span style="color: #ffffff; font-family: trebuchet ms, geneva; font-siz...

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AdamUMC by Tera Guru
  • 1398 Views
  • 8 replies
  • 7 helpfuls

Resolved! Microsoft Azure Federated Single Sign-on Certificate renewal

It looks as though the SAML SSO Certificate in one of our instances is about to expire. Can someone confirm if the Azure ServiceNow Enterprise application SSO supports automatic certificate rollover as stated in the renewal section of Manage federati...

Andy Foster by Tera Contributor
  • 5073 Views
  • 2 replies
  • 0 helpfuls

Resolved! Set default Watch list in the Catalog Item

Hi, I have catalog item, where I need to sent send notification based on the selected request type Lets say if the request type - New/ change if new Watch list - A & B If Change Watch list - C & D This watch list field needs to be hidden for End user...

Kamali3 by Kilo Contributor
  • 1519 Views
  • 4 replies
  • 2 helpfuls

Resolved! Performance Analytics - Reporting on sys_history_set

I am new to Performance Analytics and I am hoping to satisfy the following requirement: When members of a certain team (or teams) update a record, I want it to be counted in a report. I created an indicator on the sys_history_set table as follows:   ...

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Matt B4 by Tera Contributor
  • 848 Views
  • 2 replies
  • 0 helpfuls