ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! CMDB - Micro Certification

Hi All, My "CMDB Health" Micro-Certification score is 83% can anyone tell me how I can submit the tasks. I am not able to see any submission related link. Thank you for your help.

Swarupa1 by Giga Contributor
  • 1081 Views
  • 4 replies
  • 1 helpfuls

SLA duration is depend on the custom date field

hello everyone, I have a requirement, I need to trigger a resolution SLA for the task, in the task there is a start date field, The resolution time is 15days + start date, Suppose if the start date is 2/10/2022 the resolution duration should be 2/25/...

raju11 by Kilo Expert
  • 882 Views
  • 3 replies
  • 0 helpfuls

In reporting, how we can the change the x-axis values

Hi All, I have create one report for Visual task board card table as admin and declare type as area and continue with by default style of x-axis and y-axis declared now i am facing one problem i am getting different views of x-axis for itil and admin...

find_real_file.png find_real_file.png
Debarpita by Tera Contributor
  • 1431 Views
  • 1 replies
  • 0 helpfuls

How to test Slush bucket in ATF

Hi All, I have created a problem ATF , where i want to link a incident in Problem Record. I was able to open the related link EDIT button and  Slush Bucket is opened , but i can't select the options(Incident)  in that .Can anyone know how can i slecv...

Priya75 by Tera Contributor
  • 584 Views
  • 1 replies
  • 1 helpfuls

Using record producer i need to submit demand form request

Hi  I have requirement like  I have created one demand request form using tables and created one Record producer with same name "Demand request".  If i submit the record producer request need to auto create new demand request in table with all fields...

find_real_file.png find_real_file.png
prasad8 by Giga Expert
  • 826 Views
  • 3 replies
  • 2 helpfuls

Resolved! how to revert a form layout changes

Hello Team, I have removed few fields from Default form Layout of the incident table.I wanted to revert the changes to previous but i could not due to security issues. Kindly help me on how can I get the default form Layout of the Incident form.

find_real_file.png
Pravallika14 by Tera Contributor
  • 1760 Views
  • 5 replies
  • 1 helpfuls

Resolved! Hide/Visible choices based on selection of another field?

Hi,I have created two variables of "Multiple Choice" data type in a CI: Type and Schedule and I have the following requirement - If Type = "DEV" or "TEST", then, display choices as "T6", "T8", "T10".If Type = "PROD", then, display choices as "S6", "S...

find_real_file.png find_real_file.png