Dot walk a reference catalog variable and add to task list view.

I am looking out for an option to add field value on the list view of SCTASK. The catalog variable of type Reference needs to be dot walked to get the desired field value.For eg.Catalog item has a reference variable pointing to User table.I need to a...

How can we incorporate Post implementation review for a change request ?

Script Not working in flow designer

below script not working when i try to create record using flow designer in group table  

Creation on database view for Change and Outage tables

Hi All, Can anyone please help to create database view where clause for below mentioned tables.   Table                          Variable prefix     cmdb_ci_outage    -   cochange_request     -  chgtask_outage           -  out Thank you in advance.

Some how the c.rows automatically changing back to 0 even though i have added a row

Hi Team,Some how the c.rows in the client controller script(custom variable) automatically changing back to 0 even though i have added a row, I have used this custom variable and widget in my record producer to replica the OOB MRVs. HTML:<div><p><str...

how to add new label on choice list.

Hello Team,I have requirement to add new label to the impact variable on incident form and list view also.The new label should apply when the state is not equal to closed and resolved state.Please suggest how to achieve this.@Ankur Bawiskar @Dr Atul ...

Portal - removal of a certain text and URL

Hi All,I have a requirement. I need to remove the highlighted portion from the portal.Can someone guide me how to do this as I am new to portal configurations.   

How to retrieve Binary PDF file from REST API File response.

Hi Everyone,I am calling a third-party API that returns a PDF file in the response. I need to attach this binary PDF file to a RITM record. Below is my code — it creates the attachment, but the file content is not being added correctly.(function exec...

Notifications are not triggered as per configs

ISSUE:We understand that your Notifications are not triggering as per configsSOLUTION PROPOSED:We investigated and identified that the email notification "MTH SCTask Group Assigned (LIMS)" created on the SC_TASK table is being sent out when 'sc_task....

Add Date field in g_modal in agent workspace

In HR agent workspace we need to add date field in g_modal window.  

Hardware Model & Intune

HiI am currently involved in a Hardware Asset Management (HAM) implementation and migration project. We are setting up Hardware Asset Management for a customer in a Greenfield instance . We will be loading asset data manually for compute and workplac...

Need to email only specific attachments that are present in the Incident form

Hi,I have created a UI action on my incident form and set up an event. The UI action calls the event and a notification is triggered which I set it up. Now, I've enabled the option "include attachments " in the notifications which as a result is send...