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How to show the survey notification under "Emails" related list

Hi,How to show the survey notification under "Emails" related list in sn_hr_core_case table.1.Created the "Emails" relationship. 2.By using this code as per above screenshort i am able to see all the sn_hr_core_case table related emails this is fine....

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mania by Tera Contributor
  • 189 Views
  • 2 replies
  • 0 helpfuls

How to create Project defination in project portfolio management

Hello community! I have the requirement to create project definition and given information as below Project DefinitionEffort >200 hours; orBudget >$50K; orSignificant collaboration w/ another HQ IT team; orHigh impact / riskwhen I try to create budge...

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Asha Pathak by Tera Contributor
  • 163 Views
  • 1 replies
  • 0 helpfuls

Service catalog with sched

For catalogue items, where line manager approval is there - approach all form owners and inform them that if line manager will not approve ticket within 3 Days/?,  then approval will go line manager's manager which we are going to implement.

Business Rule not Applying to users LDAP import

We currently have three sets of Business Rules that manage the assignment of the Business Stakeholder role, which is granted through a group. These rules are applied to three different tables: one targets managers via the sys_user table, another appl...

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Resolved! SLA's for Knowledge Articles

we are trying to configure SLA's for Knowledge Articles wherein if the KA is not approved with certain time frame, it should move back to Draft, we understand kb_knowledge is not extending the task table and we don't have entitlement for com.snc.sla....

Jay2284 by Tera Contributor
  • 467 Views
  • 4 replies
  • 1 helpfuls

Resolved! Parent/Child relationship in Contracts

I am attempting to start contract management in Service Now and have a question regarding tying contracts together.   For instance, we have a Microsoft EA.   Under that EA we have several products that are covered.   For those products, such as SQL, ...

tschenke by Giga Contributor
  • 6210 Views
  • 8 replies
  • 4 helpfuls