Merging 2different notifications from 2 different tables
Hi, can we megre 2 different notifications from 2 different tables which is child table of table
Forum Posts
pass converted value from metric definition to metric instance record
The value which is coming from support start date field i wanted to return to metric instance by converting into mm/dd/yyyy format and store it.
Smart Buttons in ServiceNow Mobile App Builder
Smart Buttons enhance the mobile experience by enabling quick, context-aware actions directly from a record—such as opening URLs, dialing phone numbers, sending emails, or launching map navigation. In this article, I’ll walk through how to configure ...
How to remove source count in service portal
I need help. we want to remove count for both the knowledge and catalog. how can we achieve this
How to view all incident Request RITM SC TASK and Interaction data in one table
All tables are part of Task so that is one, but Interaction table is different and do not inherit Task. So how we can create one table or report.
Resolved! Want to create ACL to give write access only one field
Hello friends, I am creating an ALC on a table. I have to give access to a group "Alert Managers" to edit only one field "Supported By" having "support" role. I have created one ACL :READ ACL -- Table.None -- support roleWRITE ACL -- Table....
Interaction form SOW View, fields filters
hi Team, There is a requirement, I want to put a filter on the below fields on Interaction form only on SOW view. Requested For > need to see only Inactive UsersAssigned To >need to see only active UsersRequested by > need to see only active Users ho...
ACL Not working for internal users
As an internal user, I want to view and update RITMs categorized as internal so that I can manage RITMs securely. Acceptance Criteria = User has internal_user role; Can view RITMs where Categorization = Internal; Cannot view external incidents unless...
504 timeout error in outbound http logs for rest message
Timeout error in http timeout error for outbound rest message. This is coming frequently. Please help us here
Standard Change - Make Read - only fields
How to make form fields as read-only in STANDARD CHANGE REQUEST Template except for description, short description, planned start/end date, assigned to and impacted branch
Resolved! Restricting the access of password to specific users
We have an requirement to store the password in custom table field (A), 1.The password needs to be editable and viewable only to specific users.2.Whenever the users try to view or edit the password field (A), the moment they click on the field or tog...
Issue with JIRA integration
Hi all, I am currently working on JIRA outbound integration using the JIRA Spoke. I have configured the credentials successfully and created a flow. Inside the flow, I am able to fetch the Project Name from JIRA without any issue. However, when I tes...
Hide uncheck checkboxes inside a multi row variable set
Hello , I have a multi row variable set that has check boxes that represent canada provinces, but when only once province is selected the unselected ones show as false. Is there a script to use to hide the false values in the portal and in the back ...
Flow designer scripted approvals not working
Hi All, I am creating a flow for a table(x_nose_ap_infringemnet) , so i have kept the trigger point :-when the approval field is changed to Approval after this i am sending the record sys_id to action which is taking input as sys_id and it is calling...
Duplicate Email Notifications Sent to Assignment Group After Yokohama Upgrade
Hello All,We recently completed the Yokohama upgrade, and since then whenever a Service Catalog request is submitted, the assignment group receives duplicate email notifications. This behavior was not present prior to the upgrade. This issue impacted...