Currently we use the change approval lookup group to assign approvers out for changes based on category. We now have a need that a certain approver group needs 2 people to approve from it rather than 1 before being okay to move state. How would I do ...
Hi Community,Good Day ! I have to trigger notification based on the condition "4 days prior to Last day worked date field" . I tried multiple things in condition builder but nothing is working fine. It returning unexpected records.Please guide me how...
Hello everyone, I have a question regarding field auto-population in ServiceNow. I'm working with the task_time_worked table and looking to implement the following behavior:Goal: Auto-populate a "Document ID"-type of field when creating a new record....
Hi Community, I’m working on a UI Page for a change request form that contains multiple HTML elements such as: TextArea Label Table Checkbox The use case is as follows: A user fills in the form and submits it. When the same user (or someone el...
Hi, My one client has their Azure/Entra ID integrated with our ServiceNow (S-Now) instance and their users are being provisioned successfully. When a user's record is disabled in their AD, it also disables the corresponding sys_user record in S-Now. ...
Our instance overnight has suddenly gained 16,000+ acl's all with the updated by as "@@snc_write_audit@@"Any ideas what might of caused this or how we can reverse it?
For those that need to look at all the timezones to find out which one will meet their needs... Here is a complete list with name, offset, and if it is following DST or not.
I want to disable the property Promote to major incident when state is closed or resolved. How can we achieve this functionality.
Hi Team, Please let me know what are all the questions have to raise in the initial phase of Priority 1 call to share the update to the larger grp? Thanks,Saranya
Hi Everyone, We have a requirement for Change Request table.Whenever user is clicking on UI action button to create Article, it should Redirect to template selector page. and once user click on the appropriate template, Source task should automatical...
Hello Everyone, Just wanted to ask, can we add RITM variables here on the approval form itself? Instead of clicking on the information popup?
Open a User form Add a new field called “Department Head”. its a custom reference field refer to"department" table.Configure this field such a way that, it should populate a Department Head’s name based on the department you selected. please provide ...
whenever we search any column in table either it is showing popup or sometimes redirected to other page.
In the request, I have added a variable "Notify Additional User"(list collector) and then mapped it to the watch list of RITM (flow designer).I have also added the watchlist under "who will receive" in the notification also...But still the notificati...
