Hello Team, We are doing Regression testing after the Yokohama upgrade. The team identified the issue related to the Retire workflow in the Knowledge Article. if we're going to retire the 'Published' article, its triggering the approvals but workflow...
I have created a custom approval email notification for a specific catalog item, and I want to disable the OOB approval email for that catalog item which is on sysapproval_approver.Below is the script that I tried but it blocked notification for all ...
Hello, I'm hoping someone can help. We are launching a new catalog item where, at the time the request is closed, the fulfiller notes certain data points. In this instance, they will fill out a multi-select field that notes what specific options were...
logged in user should be set to caller field
Hi team,I have added a attachment on request in service operations workspace, but it is not attaching to ritm and task.Where the configuration exists.Please help me
Hi everyone,I'm working on building a Database View that should return a single row per incident, including the INC number and its related campus data points. However, the results I'm getting are not accurate — instead of one consolidated row per inc...
Hi team,Can anyone help me how hide the record information in service operations workspace.
I'm trying to figure out where to select what fields are visible on a preview pop up but am unsure where to do this. In this case I want to add a custom field to the company popup on the incident form Many thanks,Alex
Hey All,Is there any way to call the playbook created in Workflow Studio through flow desginer.I don’t get any action in my PDI in the name of Run Playbook/Start Playbook in flow desginer as suggested in some forum.Need input on this.Thanks.
Does anyone have sample implementation project plans?
Hi All, We have an issue with dashboard interactive filters checkbox. when we click on elements usually it use to show the checkboxes but currently it is not showing.
Hi Team, We have Process Flow for change request. We have defined several flow formatters and given view conditions. But still stages are showing for invalid conditions as well. This has to be visible for standard, normal and Expedited, but the stage...
Hi everyone,I'm currently trying to understand the different types of licenses available in ServiceNow and how they apply to various modules and users. I’d really appreciate some insights from the community on this. Thanks in advance!
Hello, we have a requirement to show a Terms and Conditions popup upon each login. I believe the previous developer used the information contained at https://www.servicenow.com/community/developer-articles/create-a-popup-message-on-login/ta-p/2305530...
Hi All,I have a requirement where I have to add the link on top of incident form, clicking on which user must be redirected to list of records, this link should be visible only when state is in progress.I tried this with annotation but unable to hide...
