Resolved! sys_db_object
Can someone let me know what sys_db_object is for and something in depth?
ITSM forum
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- ServiceNow Community
- Products
- IT Service Management
- ITSM forum
Options
- Mark all as New
- Mark all as Read
- Float this item to the top
- Subscribe
- Bookmark
- Subscribe to RSS Feed
- Sort by Question Start Date
Forum Posts
Resolved! discovery credentials privileges for windows and linux
we want to know what privileges do the discovery credentials for windows and linux server needs to have. do we need domain admin or something less that that can work for the exploration phase? we prefer not to grant domain admin privileges. if we don...
How to place an order from REST Api
Dear all, I have a need to place an order from REST Api through an external application in ServiceNow For that I have seen we need to use the service catalog Api and undertand that we need to : - collect items from a given category- place item in a c...
Tickets cannot be seen by on behalf users in servicenow self-service portal
Dear Servicenow Experts,We have an issue here in were, ticket are not visible for the on behalf users (without itil role) in servicenow self service portal.Scenario: If a local IT (which has ITIL role) will raise a ticket in self service portal(servi...
Problem Management - Problem State vs State
What's the difference between "Problem state" and "State" in Problem Management? Both have the same values, but I don't know what's the difference between the two. I'd like to create a workflow based on the state of a problem, but I'm not sure if I s...
Resolved! How can I automatically add a list of users to the watch list on change of a field on Incident form?
Hi, My requirement is to add some users into the watchlist on Incident when one of the custom fields on the form changes. So, I thought of writing the on change client script but I don't know the syntax to add multiple users in a watch list. Any help...
Resolved! Can we automatically add a Checklist to a RITM?
We have a Catalog item for PC replacements and a Checklist template that should be used when deploying a replacement device. We would like for the checklist to auto populate when we open a PC replacement ticket instead of relying on staff remembering...
Creating a link to the RITM in a catalog task in a workflow
I am attempting to create a workflow task that either IT Orders to Purchasing have an action. They need to generate and attach a document to the RITM for the Task. I have the script that i want to use, but I want to make this as easy for the team mem...
Not able to pass date and time query params in scripted REST API
Hello everyone, I am trying to pass a date and time value on a glide record for incident table to get incidents that are created after particular time. Here is the code that I have been trying, var timeDuration; timeDuration = request.queryParams.dur...
"Status Calls" over the Tickets
Dear Community, I, as Incident Manager, am struggling with the following; we are handling approx 130 000 incidents per year, within IT organization consisting of Service Desk = 1st level, then 2nd, and 3rd with a lot teams per/and based on a subjec...
Introduce yourself on servicenow
how to introduce in service now. example I have two-year experience in admin and developer
Resolved! If we create a business rule on TAsk Table ,is it will also apllied on Incident/problem if they are extending from Task Table
please provide the solution
Resolved! How to create a corresponding CI from an existing asset record?
How would I create a new configuration item (CI) from an existing asset record? ServiceNow provides the option to create an asset from an existing CI record but not the other way around.
Resolved! How to set a task's parent task?
I have a record producer script that is supposed to create a parent task in table TASKA, and children tasks in table TASKB. The process is working as expected, except the child tasks are not properly related to the parent task. Meaning if I go into...
Resolved! Can I duplicate the Script Include?
Hello, We had to do a tweak in the OOTB Script Include. To do this we've duplicated(by keeping the same name) the OOTB script include and modified it to satisfy our need then deactivated the OOTB Script Include. I've few question around duplicating t...
Labels
-
Agent Workspace
240 -
Ask the Expert
34 -
Asset Management
27 -
Benchmarks
66 -
Best Practices
112 -
Change Management
1,248 -
Continual Improvement (CIM)
32 -
Contract Management
26 -
Cost Management (ITSM)
135 -
Digital End-User Experience (DEX)
3 -
Digital Portfolio Management
4 -
Enterprise Asset Management
421 -
Enterprise Release Management
20 -
Expense Line
8 -
Incident Communication Management
112 -
Incident Management
2,583 -
Major Incident Management
91 -
Multiple Versions
256 -
Now Assist
4 -
On-Call Scheduling
59 -
Password Reset
13 -
Performance Analytics
60 -
Predictive Intelligence
32 -
Problem Management
392 -
Procurement
17 -
Reference Architecture
26 -
Release Management
38 -
Request Management
860 -
Service Catalog
2,468 -
Service Desk
442 -
Service Level Management
306 -
Service Operations Workspace
107 -
Service Portfolio Management
92 -
Task Communications Management
48 -
Vendor Performance
20 -
Virtual Agent
65 -
Walk-Up Experience
126
New solutions
Top Helpful Authors
| User | Count |
|---|---|
| 49 | |
| 14 | |
| 12 | |
| 11 | |
| 8 |
