How to calculate the easter holiday in Schedule?
Hi everybody Did someone find a way to calculate for example the easter holiday? Because it's so strangely calculated I wan't able to configure it as holiday in the schedule. ThanksChristina
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Hi everybody Did someone find a way to calculate for example the easter holiday? Because it's so strangely calculated I wan't able to configure it as holiday in the schedule. ThanksChristina
Hello - I have been searching for guidelines and/or definitions for what constitutes a configuration change vs a customization in SvcNow. I searched the SvcNow web site and found the "Upgrades Best Practices" wiki, I also found a blog titled "CONFI...
Is it possible, when domain separation plugin enabled, to have a specific "domain administrator" role? Like allowing user to create Business rules, Client scripts, Ui Policies etc. only in terms and related his domain, without having access and impac...
Hey everyone, I would like to seek help and ideas on the use of survey to close incident. I have this scenario on a normal incident cycle, a survey should be sent to the end user upon the Resolved state of an incident. Then, upon completion of the s...
In our system we have a number of mails (notifications etc.) sent to requesters, suppliers, ... Is it per-default possible to re-send a certain mail (e.g. point on it, and click)? In the "activity" tab, we can point in the +-icon and see the mail -...
I need to exclude virutal machines from being created as assets. I have added && current.virutal != TRUE to the end of the condition that was already in place in the Create Asset on insert business rule. (current.asset.nil() || (current.asset.ci ...
Now the holiday period is approaching I am getting requests from people to give their roles (budget approver, change coordinator etc) to another person - but only for the 2-3 weeks that they are away. I can manually change it on the first day, then...
Hi,Can we create a icon(image) on clicking on a button?My Requirement is I have created a Button using UI Action, on clicking it will redirect to a UI page, but as there is a complex Query in that UI page it is taking a bit long time. Mean while ther...
I think this has been asked before but I couldn't remember if it got answered specifically - Is there an OOB way to quickly create child or essentially duplicate tickets off of one ticket that may be about to be resolved? When processing new hires ...
Hi Everyone - Can anyone please tell me how can I disable a report. I mean - I want to make some reports "Deactivated" thus no one can see the reports. Thanks in advance!!
Hi, I'm looking on some basic "how to" to add a calculated field to a table. I know a bit of how to do this, but I did not find anything like this in the Wiki. I've got the Eureka version. I know that generally one creates a new field on the f...
Hi, Our loadbalancer (F5 Big) is doing health checks via a http session every 5 sec. This seems to lock the session into Catalina's session manangement (example below) for 120 minutes (glide.ui.session_timeout = 120) This causes the JVM to be fil...
Here's a question. In a domain separated environment, we have the following domain structure: TOP - Us - Customers - Customer 1 - Customer 2 Us is well us the MSP company, Customers is the domain...
Out of the Box, ServiceNow automatically creates an e-mail notification device called "Primary email" from the sys_user.email field. Is there a way to do the same thing for cell phones? I have sys_user.mobile_phone automatically pulled in through...
Hi, As we were previously not ready to create a full onboarding process, we have been creating individual catalog items (eg. order hardware, request system access etc) and grouping them in categories under the Service Catalog . Now we are ready to p...