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Alternative to "For Each" Activity in Flow Designer

Hi Experts,I 've been struggling with this issue for the past two weeks and haven't found a proper solution yet. Is there an alternative to the "For Each" activity in Flow Designer? I have a Lookup Records action that retrieves multiple records, and ...

mrreddy534 by Tera Contributor
  • 1681 Views
  • 18 replies
  • 0 helpfuls

Workflow

I have a catalog item where I have a multiple-choice variable 'at what level it is required' which has 2 values 'sub' and 'resource'. If we select sub then another reference variable 'select sub' would be visible which refers to 'xyz' table and if we...

abhisek by Tera Contributor
  • 427 Views
  • 3 replies
  • 0 helpfuls

Issue in Business Rule

Hi, I have created a "Reopened" checkbox with a read-only condition in the Incident record and set its default value to false.Scenario:When the incident is in any state up to Resolved, the Reopened checkbox is unchecked (false). Once the user wants t...

application scope role in catalog creation

Good Morning All, I have created a record producer in global scope but it should be created on an another scope. Is it possible to change the scope without harming to my current development or should I create new update set and restart the creation o...

Ritika22 by Tera Contributor
  • 311 Views
  • 1 replies
  • 0 helpfuls

Resolved! Delete Asset Record without deleting the CI

I have been testing some of the asset creation rules with our Windows Server model category.   We were not creating assets for servers and I needed to start but need to exclude any VMs.   I added a condition for the Create Assets on Insert business r...

tschenke by Giga Contributor
  • 8659 Views
  • 4 replies
  • 6 helpfuls

workflow variable

hi all i have a short question:i have a short task to select an specific group once the manager approves,i really want to know if im putting everything correctly,because i sont ussually use workflow, here is the attach the variables are connected by ...

workflow.png
josue_prado by Tera Contributor
  • 270 Views
  • 2 replies
  • 0 helpfuls

Normal Change Templates

Hello, While I see there is ability to create standard change templates however the client is looking for the ability to create normal change templates which has the ability to create change tasks on the normal change. I also see that out of the box ...

Ricky Singh by Tera Expert
  • 6230 Views
  • 11 replies
  • 2 helpfuls

Resolved! Phone number fields

Pretty simple question, but it has me stumped.  I need to move a user's phone number to a single line text variable.  How do I do that ?  g_form.setValue('telephone', usr.phone);  doesn't work.  Seems like have to do with the users phone number field...

Change the sort order of a list collector

I have a list collector setup as a variable within a Service Request which point to a database that contains a list or Companies. I need to sort this list of Companies within the list collector in a certain order.At the moment the list collector is a...

achecketts by Kilo Explorer
  • 14245 Views
  • 15 replies
  • 33 helpfuls

Can we store Archive CIs permanently in Archive tables?

Hi Is there any default time the archived CIs will be available in Archive tables? If yes, what is the default time they will remain in the instance? If we haven't created any destroy rule, then the Archived CIs will be stored permanently in Archived...

Pavithra16 by Tera Contributor
  • 593 Views
  • 3 replies
  • 0 helpfuls