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Resolved! Variable Attribute? Subcategories on the incident form

Hello Community, I am implementing subcategories for my incident records. I got all the dependencies mapped and it all works great but only on the backend. On the actual incident form itself I want the 'subcategory' field to only display choices base...

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Delete a user

I want to delete a user account but im getting an error saying Deleting Chris Coveyduck is not allowed because it is referenced in record Scheduled execution of HSBC Sitecore Incidents within the Scheduled Job table. can anyone help me how to delete ...

yaddanki by Tera Contributor
  • 336 Views
  • 1 replies
  • 1 helpfuls

SFTP STEP - Flow Action Query

I am trying to fetch files from SFTP Server (via Mid Server) and attach them to a particular Data Source in ServiceNow. I am using the "SFTP Step - Copy Files to this Instance" https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/admini...

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Arnab13 by Tera Contributor
  • 760 Views
  • 6 replies
  • 0 helpfuls

How many catlog task are to many

Hello Community, I have a business unit that wants to add anywhere from 25 to 60 catalog task to their REQuest when their assignment group is assigned a REQuest, When I look at this the "task" lits read more like a checklist. they have these "task" b...

EncordQueryを使わずにクエリを実現できる方法

ビジネスルールのクエリで以下の条件を追加したいです。"サブカテゴリがIPアドレス および ウォッチリストに自分を含む または 作成者に自分を含むまたはサブカテゴリがIPアドレス以外 または サブカテゴリが空" 以下EncordQueryを使おうとするとフォームが正しくないという事象が発生して実現できないため、ビジネスルールのクエリで実現できる方法があるかご教示いただきたいです。https://support.servicenow.com/kb?id=kb_article_view&sysparm...

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