Hello, I'm looking at using the integration in the below documentation to sync walk-up appointments with the user's Outlook calendar: https://www.servicenow.com/docs/r/it-service-management/walk-up-experience/setup-walkup-msoffice365-cal-integ.html I...
I have looked through dozens of community articles but I cannot seem to find any answers or solutions around the refresh token. Presently we are required to manually go into the connections within the Integrations section of flow designer and request...
Hello all, I’m currently planning a ServiceNow (new) implementation with focus on Employee Center, ITSM, and ITOM. I’m trying to understand which Success Pack would be the best fit for this type of project - searching in MyNow I get 8 relevant ITSM ...
Hello All, There is a requirement in change management to add one more user or group in assess state. So for this i created ui action button in ui action button i called ui page to show popup to select user/ group. And created one Script include to g...
i created one single flow for knowledge table here knowledge is the parent or extended to this : custom templates . while flow running its working for only one template i.e. knowledge only but not working may i know the reason and could you share...
Hi Team, I need to hide the save button in the feedback survey form available in the Service Portal. How to do this? The existing out of the box script is read-only.Regards,Sofiya
Hello everyoneI am trying to do a lab that is part of the CSA (Capstone project), and as part of this lab it is requested to : "Create an article containing instructions for requesting an sFone through the ServiceNow Catalog.This article must be avai...
I was working in creating the admin account in AD using the flow designer and account is being created. Also, I was trying to reset the password after the account is created and I see in the flow it is showing as success and when I try to login with ...
the user is unable to open the attachment for the bulk Windows 365 provisioning request in the catalog form. Upon checking, we found that the required attachments are missing in the production instance, while they are available in the test instance.s...
How to best onboard department specific (Business unit) updates within a Change Management framework that typically records enterprise infrastructure changes. The need to segregate these types of changes from our CIS infrastructure changes, as well ...
Hi all, We would like to use weighted answers to calculate scores for answers on a Survey created in the Survey Designer. We know it can be done using assessments, but these are more difficult to create and manage. Has anybody managed to set up surve...
I have one field in the application table which needs to be hidden permanently from List view for every user except Admin. This is already hidden in form view. field name is "application type"
Hi Community, The requirement is to not bring data records such as Incident, Problem and Change on the lower Instance but to bring the configurations related Incident, Problem and Change. Please let me know how to achieve this requirement. Do I need ...
I am working on a Service Catalog Item in ServiceNow where I have a large number of variables (around 30–40 fields). To improve the user experience, I want to organize these variables into multiple tabs within the same catalog item.PFA.Thankyou in ad...
In a ServiceNow custom scoped application, I’m trying to hide empty variables from the Variable Editor. I followed a community thread (Hide empty variables on RITM and TASK record) and was able to successfully implement this for global tables. Howeve...
