Hello Everyone, I'm importing data from a JSON file using a Data Source and Transform Map. I have two fields set as coalesce: x and y. These two fields always have values in the incoming data, and are mapped correctly. what I need to achieve is If a...
I have a requirement to translate catalog options into Spanish or English based on the user’s location. In the catalog variable, I have currently configured the options in Spanish to support more accurate browser-based translations. Additionally, the...
Hi everyone,I’m facing an issue with provider notifications in ServiceNow. When a provider notification is triggered, it is also being sent to users who are simply following the record, even though these users are not included in the notification’s r...
Hi All, I am facing issue in setting value in this 'eim_id' field which is a reference field. but, i'm getting this value in the script include response, eim_sys_id from SI is mapped to 'eim_id' from CS. Alert response : data===>{"u_eim_application_i...
I want to allow users only to select the date .today+3 .
Our company is updating our Intranet and SharePoint URLs. Is there any way to search all knowledge articles that may reference the old URL?
I wanted to Display a Variable set in RITM form for when assignment group is X and when someone assign the same RITM to another assignment group let's say 'Y' , then I want to display other Variable Set in the RITM Form.Can it be possible ?
Hi,I have a couple large record producers (one has 73 variables) and I need to change them to Catalog Items. The original versions are client-facing forms that generate a Case; I've copied them and made them internal only and need to turn them into C...
Hi all Does anyone knows flow designer flow , if condition and else condition triggers same time and update the record?It appears that when the if condition is met, the flow design executes accordingly; however, I have also included an ELSE condition...
Hi Team, I am trying to change the instance banner logo size in Next Experience (Platform UI).Even after uploading a new logo with different dimensions, the size remains the same in the header.Could you please let me know:Is there a way to increase o...
We are in the process of rolling out our hardware catalog, and I noticed an issue once the REQ/RITM/SCTASKS are created. If the item that the RITM references is changed, or if the quantity is changed, the price on the RITM does not update. I figur...
Hello,I have the necessity to give some users the permission to checkout and edit knowledge articles in my instance -the problem is I've noticed that most of the articles in both my developer and production instances have their version field empty, s...
Things Every ServiceNow Developer Must Know : Part 3 1)glide.servelet.urigs.getProperty('glide.servlet.uri')This property will return your instance base url . This is helpful when creating urls for emails. Instead of creating static url you can use t...
How to make the Change Risk Assessment related link to be available in Agent Workspace. I have enabled the workspace button checkbox in the UI action and its showing in Agent Workspace. But when clicking on it nothing happens. Please help.
I have tried doing it through a workflow script, a business rule, and event trigger into a Flow. Nothing seems to meet all requirements. Workflow script, no errors but no appointment. Business rule and Flow, I cannot seem to map the variables from...
