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Domain related issue when attaching flow to my catalog ite,

Hi please help me in understanding why on attaching flow to my catalog item I am facing issues in domains. By raising request from child domain 'A' through catalog item the request is getting generated in parent domain that is top/default due to whic...

Export users from production to dev

I have some users in production instance that are not available in dev instance I want to export from prod to dev I want only 10 users from prod how to do that 

VenkataSreC by Tera Contributor
  • 722 Views
  • 6 replies
  • 0 helpfuls

Email script

Hi all , I have to sent notification to a group when state on ritm is close complete or cancelled with the all the sla defination attached to the ritm as given below with has breached , start time , stop time , business left time , business elapsed t...

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How to remove walkup visit widget from only esc home page

Hello Team,  How to remove, below Wallkup widget options from the My Item widget, I have got the widget from there, how to remove or hid Walkup. I need to hide from this Employee center page only ? My items is part of ESC home page. Please assist. Th...

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B Ashok by Tera Guru
  • 355 Views
  • 2 replies
  • 1 helpfuls

Widget KB CategoryKBv3

Hi everyone, I dealing with scenario where I want to use the widget KB Category KBv3 but it doesn't show the created categories. I looked at the code and they are falling into the condition:  <div ng-if="::(data.show != true)">${No categories availab...

RenataN by Tera Contributor
  • 171 Views
  • 1 replies
  • 0 helpfuls

Knowledge Visibility

We're looking for an option that will allow users to view all articles in a KB bypassing existing article level Can Read Criteria, which is in place to restrict read access to just region-based articles.If a US based user searches for an article they...

RW-43 by Tera Contributor
  • 300 Views
  • 2 replies
  • 0 helpfuls

How to make it Default group by Fields in Project Workspace?

Hi Everyone, We’ve recently upgraded to the new Project Workspace. In the old version, we had set “Expense Type” and “Cost Type” as the default GroupBy under the Financials tab for all users.Could anyone guide me on how to set up the same groupings i...

Resolved! Adding if/then to script include?

I use the following script include to return only room options (u_university_rooms table) that match the selected building code ("u_bldgcode") var getRooms = Class.create(); getRooms.prototype = Object.extendsObject(AbstractAjaxProcessor, { initi...

JP-ODU by Tera Guru
  • 234 Views
  • 2 replies
  • 1 helpfuls

Unable to install update to Workflow Studio - Yokohama

I am trying to install the update plugin for Workflow studio.  I am getting an error stating I have to install upgrades to the following plugins first: Playbook Experience ComponentsDiagram Builder However when I go to those plugins I get the message...

terrieb by Tera Guru
  • 795 Views
  • 17 replies
  • 0 helpfuls