I am sending a reply email to instance (without any RE or FW) but having same watermark (ref tag) of the email. It is working fine in one instance where the email is considered as reply and got attached to existing record while in another instance it...
get the user department,location,manager deatils from one servicenow instance and store is in annother servicenow instance
The state remains as "Requested" for Test Approver 1 even after it has already been approved. When the second approver (Test Approver 2) approves, the state of Test Approver 1 resets back to "Requested.
I have Multi Row Variable Set (MRVS) variables.If I provide values in the variables like:Test 1 = 6Test 2 = 8Test 3 = 18My requirement is to calculate the total sum before submitting the request, like:�The calculated total value (32) should be popula...
Hi all,We are designing the access control model for our ServiceNow implementation and would like to ask the community for the recommended approach.Background:Our team provides IT support for all companies in our corporate group (currently several do...
We are planning to setup integration with Rapid7 Insight VM Integration. Does any one have the documentation which have the detailed steps.Any help would be appreciated!
Hi All,how to hide few variables from multi row variable set? I have used ui poilcy its hiding from the form when user clicks on ADD but its not adding from the table how to hide from the table as well?
I am using Catalog Builder on my Australia PDI instance to test a new catalog form I would like to use in the Service Portal. Right now, the form only has one field which shows the service level for the product. This field pulls from a table called...
Hello, is there any way to make a topic visible for specific users and not visible for others? In details, I need to make it visible if the "company" attribute from the user record has specific value. Should it be done within topic properties script ...
For each selection in list collector above subflow is called from main flow, after approval , i want to store group name of respective choice and append as array and use this array in main flow after all iteration/approvals, how to to store groups an...
Hello Team, I am facing a challenge currently, I am populating my smiley icons in my mail with a survey link embedded for those images. All these images are stored in UI image table png format, storing the images in email script and calling the email...
Hi All, We are installing a plugin called "Citrix IT service management connector" with the version 25.1.0. I need a technical documentation and architectural diagram in ServiceNow. and end to end flow of the application. Please help me to get these...
req_item.addEncodedQuery( 'active=true^stateIN3,4,7,1300,200^request.u_request_type=ESP service catalog^cat_item.workflow=b10a719a1b14d9589e324197b04bcbe0' + '^NQ' + 'active=true^stateIN3,4,7,1300,200^cat_item.nameINESP - Request New Integration,Cisc...
how to hide helptext only from RITM variables not from employee center portal
Earlier i had one requirement , to show url in service catalog item , so tried variable type url but it was not clickable. So I explore other data type then i get to know about custom variable type . "Custom" is specific Service Catalog variable ty...
