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Jelly scripting in UI Macro

Hi , I am working on a requirement to fetch the data from demand cost plans. Below is the code :<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <style> tr...

HameetK by Tera Contributor
  • 335 Views
  • 1 replies
  • 0 helpfuls

How to add a info Message in login page

Hi All, How to add an info message on the login page in ServiceNow or add a single line text as "No Authenticator"  text message in place of forgot password. please help. Thanks.  

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Sushant20 by Tera Contributor
  • 1424 Views
  • 3 replies
  • 1 helpfuls

Need a related tab be edited in with the acl in Servicenow

Hi Team, on the incident form I have a tab called xyz that should he edited only when state is resolved only. In the instance I could find a acl write acl incident.* and state is not one of closed or resolved condition that is restricting to it so I ...

Feroz1 by Tera Contributor
  • 493 Views
  • 5 replies
  • 0 helpfuls

How to change background header color on platform on NextUI

Hi, I need to update the navigation header color on platform and we are using Polaris. I have created a new style and theme as mentioned in this article and it is not working:https://www.servicenow.com/community/next-experience-forum/how-to-update-th...

sath by Tera Expert
  • 526 Views
  • 2 replies
  • 0 helpfuls

Resolved! When does this business rule run?

I've come across a before business rule with nothing added on the "When to run" tab. It has a script on the Advanced tab, that also has an empty Condition field. It runs against the Problem table, Active and Advanced are selected. The Actions tab is ...

Parallel activity in workflow for approval and timer

Hi,We are trying to implement a parallel activity scenario for Timer and Approval in a Catalog Task workflow.Requirement:If the timer expires and the approval is not approved, the workflow should create a Catalog Task.If the approval is approved, the...

vs6242424 by Tera Contributor
  • 278 Views
  • 1 replies
  • 0 helpfuls

How to translate Notification Email Scripts

Hi All,I've translated the body of the notification but I have an issue that Notification Email Script parts are not translated, means these checked as yellow below:button is ${mail_script:incident_link},,About the Inicdent..." is ${mail_script:incid...

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Kasia5 by Tera Contributor
  • 2412 Views
  • 5 replies
  • 2 helpfuls

Dynamic Value on Template

Hello Everyone, I just want to ask if there is a way to set a dynamic value on a template.Table: SC_TASKAuto fill Assignment Group and Assigned To field.Since there is no operator on assigning value on fields, maybe a script can do but gs.getUserID()...

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Al-JhonV by Kilo Sage
  • 468 Views
  • 2 replies
  • 0 helpfuls

Uploading plugin to an on-prem environment

Hi All,My instance is in an on-prem environment.I want to use the jira-spoke plugin, so I'm using this site to download ithttps://store.servicenow.com/sn_appstore_store.do#!/store/application/4fab4673db1893009a985404ce961942/4.0.2?referer=%2Fstore%2F...

Snow Tomcal by Tera Expert
  • 3743 Views
  • 10 replies
  • 0 helpfuls

Interactions 1st

Hello everyone,Our organization is currently running a proof of concept for an interactions‑first operating model within our Service Desk. As part of this effort, we are also transitioning Service Desk analysts to Service Operations Workspace.Given t...