Resolved! How to add a field with Days:Hours:Minutes format
I need to add a field on a table..with format "Days:Hours:Minutes" it needs to fill as per the format...how to do it? can anyone suggest me
Forum Posts
Emails receipts
One user raised change request and after that approval is going to "NO_EMAIL@peabodyenergy.com" but in the notification which we have created the notification, in that notification we have didn't created the recipients like NO_EMAIL@peabodyenergy.co...
Resolved! How to change form view in domain
Hi I want to Change the view of the form of the global domain to another one.We have a domain that only allows to have the “Case” view and it does not allow to change the view in the form. Any idea about this?
Reset flow related to RITM
Hello mates, i want to share this scenario which is working fine form me, if you have related query it would be helpful, i have created a UI action to reset the flow related to RITM and approvals.function checkOpen() { var userConfirmation = conf...
Catalog item- How to call values in Drop down variable via system property
Hello Experts, I have got a use case scenario where we required to populate values in a drop down variable in a catalog item. And those values should be coming via system property. Field is depended on another drop down. Thanks in advance
Resolved! Parsing date and time in email action
I have date in the format: RequestedDate: October 04, 2024 1:45 PM Is there away to parse this and split this format to populate data and time fields?
how to setup Oauth API configuration for the SAP REST API Integration
how to setup Oauth API configuration for the SAP REST API Integration I am doing the REST api integration between the SAP success factor to ServiceNow. Please help me to the how can we setup the Oauth profile in servienow
Resolved! Customizing the Major Incident Management Workbench Page (London)
Hello Everyone, A client would like to make some customizations to the Major Incident Management workbench page but it appears that this is not possible, at least not in London? In this post (which is now 3 months old, so I realize things may have c...
User is unable to see resolved tickets within his SNOW user porta
Hi team , could you please help me to fix this ?When tickets are closed/resolved that were opened under his name, he is unable to see any tickets that were closed, and are therefore unable to see any notes within the actual SNOW requests from his sid...
Create an approval process on the Standard Change Template Table
Has anyone created an approval process for the records in: std_change_record_producer.list table? Is this a good idea? I found the documentation of: Propose Standard Change Template but my users are concerned about out of date proposals. Thank you.
Redirection for my ooo compose email ui action
Hi everyoneim using an OOO compose email ui action and it renders a client email template and generates the mail, so once i hit send email it is supposed to redirect me to the record but it stays in the same send email ui where email is generated and...
Create Event Trigger in Workflow Context for Notifications
Create Event activity in the workflow context is not triggering email notifications. How can this be done?
autopopulate
when selecting rc category as messaging , rc sub category as storage then rc details should set to none available and rc category as network , rc sub category as software then rc detail field should set to none available without script
Resolved! Read only access - whats required
Hello Community, I apologize is this is something for my account rep. My question is I have a group of people at my company who want read only access to request. My question is do I have to have then ITIL licensed in able to pull this off?
Resolved! Workflow script error - Catalog Form
Good evening.I have a Catalog Form "New Colleague", where we enter user details and emails are triggered.For new colleagues, condition should be that, created on today, start date should be 3 days ago in the past or start date should be 28 days in th...
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