Resolved! MIM Workbench - Communication Task
Hi Experts! Can anyone help me on where should I go to access this major incident communication modal form ( and if its possible to update the reference qualifier to show the user's email in the dropdown?
Forum Posts
New Security Attributes found as result of Servicenow mass update of query_range ACLS
Hi Experts, We suddenly experienced new query_range ACLs mass created by Servicenow in our instance and as a result we see multiple security attributes something like show belowAnd when I open one of them, I see something like below And the script in...
i want to increase the length of the additional comment field on survey .
hi Team,I want to increase the length of the additional comment field on survey.in the table asmt_metric.LISThow to achieve this. Regards,Abhilasha G T
Resolved! How to Create UI action on SOW to create the PDF of Current Record.
I want to create a UI action on a problem_task record in Service Operations Workspace to create the PDF of the current problem_task record.I Created one UI Action and added the script var uri = '/' + g_form.getTableName() + '.do?sys_id=' + g_form.ge...
Seeking Insights: ServiceNow Problem Task Best Practices
Hi everyone,As a Product Owner for IT Problem Management at a multinational company with AMS, EUR, and AOA teams, I'm reaching out to the community to benchmark how you utilize ServiceNow Problem Tasks (PTASKs).Currently, we leverage ServiceNow Probl...
Only specific users name should appear in the serviceNow filter condition
Hi everyone,Requirement: Only selected users should appear in the drop-down or list when using a filter condition in case table. This ensures that the filter shows names based on specific criteria, roles or group.
Change Request Notification Configuration
Hi Team,I have a requirement like below, Table: Change Request when to send > The 'Reset' UI action button is used Note: The 'Reset' UI action button is a custom one, on the change form, when we click on this button, if the change state is in Review...
Hide/Disable 'Add', 'Remove All', 'X' buttons on a Multi Row Variable Set
Hi, I've a requirement where a Multi Row Variable Set is auto-populated, but I need the 'Edit' icon () to be available for an user to edit any row and rest of the buttons/icons ('Add', 'Remove All', 'X') to be disabled or hidden. Is there a way to do...
Insert / remove tag on custom table through a catalog.
Hi All,Need to insert and remove Tag from a custom table via requesting a catalog . I have created variables named subdivisions(reference - select name of subdivisions), action(selectbox - none, add, remove), Tag (string). While user submit the reque...
Resolved! Using theme builder when marking as default a theme is changing again to Polaris.
Hi,I am using the theme builder to create a custom theme, when marking this as default it changes to the Polaris theme again.Any idea?Thank you and best regards.
External content item not opening in the separate tab
Hello All We have created an content item and We have kept Content type as External content and the Target as New Window/Tab. But it is not opening the URL in separate tab properly, in the employee center. Screen shot attached. Thanks
Resolved! Dependent mandatory field on catalog form
Hi ,I have one catalog item.In first field ,I am selecting application .I have 2 other fields purpose and RTO . if purpose is selected as 'business application' in catalog form and 'RTO' value present in service now application table for the selected...
Resolved! How to get current date and time of our instance(which was mentioned instance)
We are using Europe/Oslo Timezone in our instance.... so when I am using "new GlideDateTime" is it possible to get "CET Time zone" because as per the servicenow we will get "GMT" right? @Ankur Bawiskar
Resolved! System Status - not displaying an image for non itil users
We are seeing an issue with the System Status page that we access via the Service Portal.We have created an outage and within the details of the outage we have inserted an image.The image only displays for licensed users.What do I need to look at to ...
How do I display a total for the overall stack bar?
Hello all, I'm new here, and very very new to ServiceNow - so please be gentle Apologies in advance if this has been asked before!I've created a report presented as a Time Series Column. The data is shown in 'Stacked bars'.In the 'Style' section, I ...
