Do any of you good people know why there is no "On Hold" State on a Request Item OOB? ...And further, is there any guidance on whether (or how) to add one? The closest I have found to guidance was on Projects and that was to add a check-box rather ...
Hello Community, My requirement is to customize the Major Incident Management UI page that appears after clicking the 'View Workbench' UI action within a major incident record. I am attempting to call my custom UI page by overriding the Out-of-the-Bo...
Hi Guys, Is there a way to sync up tables from Prod to all sub instances? Tables like: - sys_user_group- sys_user_grmember- sys_choice Thank you! Regards,Jocelyn
Hello all, Is it possible to add a 'Last 55 days' to the selections? I have a user asking for operations to happen just before 60 days hits. Thank you.
Hi, I have built a heatmap with a custom table. The Y-axis shows the severity and the X-axis shows the days range. However, the Heatmap only shows the Y-axis or X-axis that has data, I would like to show ALL X-axis even with a 0 count even there are ...
Currently we use MIM Workbench to send email comms out to the business. Is it possible for this email to then be embedded into the Parent ticket so that the information then flows into the child ticket. Our emails in workbench are in a Table format ...
Hi all , Need help with script copying comments from Ritm to catalog task .I found some scripts in community but many are causing to duplicate comments in Ritm . And few posts says to use before business rule , I think it's not a best practise to use...
Hi, I want to exploring the AI agents offered by ServiceNow, including their capabilities and associated cost details (estimate figure).Can anyone please help on any document or videos, It will be helpful. Thanks!
Hi,In ATF once i want to delete the incident after completion of testing if i click Delete then it is opening one popup which is mentioned in the below screenshot. Please help me out what ATF test steps should i need to use for this ?Kindly help me...
I have 3 tables called as Countries, Jurisdiction and Qualification Type.Countries table stores number of country records.Jurisdiction stores Jurisdiction recordsQualification Type stores member type records.On Jurisdiction and Qualification Type tab...
Hello Everyone, I have one requirement , I have two group END Group, EUC Grop END Group having - Network engineering EU,Network engineering EU, Network engineering AZEUC Group having - Digital , Tele network, Mobile networkin single incid...
I have a table named "Git_Hub" in the "CICD" application scope, and I have another application scope called "Student".Now, I want to create a Client Script in the "Student" scope that should auto-populate a field from the "Git_Hub" table, which belon...
Does deleting the inactive catalog variables also delete the historical data ? If yes, can we avoid it in fix script without cascade delete?
Hello All I just created a scoped application in studio. As part of the requirement, I created two reports. I also created a dashboard by navigating to platform analytics --> Library --> Dashboards and selecting "Create new dashboard". The idea I had...
Step 1: Create a User in Instance 1Navigate to User Administration > Users and create a new user (e.g., User ID: harshil) with a secure password.Enable the "Web service access only" checkbox. This restricts the user from logging into the instance via...
