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Resolved! Error message "attachment does not exist" issued by the ECC queue.

Hello.I am currently investigating how to use REST Message to link data from ServiceNow to other systems.In particular, we need to send a file attached to a record and would like to use sn_ws.RESTMessageV2().setRequestBodyFromAttachment().So I wrote ...

Shuto Sato by Tera Expert
  • 1921 Views
  • 3 replies
  • 2 helpfuls

Resolved! ITSM

"Given that a change request has no value in the "Assigned To" field,When the planned start date is 24 business hours away,Then an automatic email will be sent to the supervisor of the assigned group". Can you please help me on my requirement?

Narmadha PR by Tera Contributor
  • 569 Views
  • 3 replies
  • 1 helpfuls

How Can i create a Flag Like VIp and give the condition

Hello everyone,I got a req to create a Flag similar to VIP users , but the condition is the falg should be tagged to the users who are a part of a particular group example Group aif a user raises incident or request then the flag should be visible in...

Ashutosh4 by Tera Contributor
  • 2666 Views
  • 12 replies
  • 0 helpfuls

Agent Workspace Page not found

Hello there can someone help whats going on here. Every time I click the related link  "Open Worksapce" or even the Agent Workspace application itself it says that the page not found. Also, the UI Builder button is missing.

find_real_file.png find_real_file.png

Caller populate based on Company

Hi team, I have a requirement to create a reference qualifier to populate caller based on company. Suppose if we have a company ABC and in user table company mentioned as ABC but we have two more company suppose ABC_Rest and ABC_non_rest then also AB...

kun1 by Tera Expert
  • 925 Views
  • 10 replies
  • 0 helpfuls

Add user to Azure group

Hi Team ,Need help to fix this When we are trying to add user to Azure group, we are getting below error , can someone help us to fix this ?{"error":{"code":"Request_BadRequest","message":"Bad request. Please fix the request before retrying.","innerE...

pramn by Kilo Sage
  • 440 Views
  • 3 replies
  • 0 helpfuls

Retrieve Values from a MRVS

I'm trying to collect field value from a MRVS, if there is a row with a Public Domain Value it will show an attachment variable in the same catalog Item (Like a UI Policy).Is there a way to accomplish this requirement?  function onChange(control, old...