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service now there is no option to download only selected attachments.

Hello Team,When we download the attachments  from service now there is no option to download only selected attachments. It's difficult to every time download one by one.So we want one tab here to download only selected attachments.  Kindly let me kno...

jui_3-1746595987058.png
jui by Tera Contributor
  • 644 Views
  • 2 replies
  • 0 helpfuls

Standard and Normal Change Proposal

Hello Team,Need Help.. On the standard change template proposal I want to prohibit user from changing fields using select box or deleting them using X button.   Thank you in advance

Template proposal.png

Where to store a common PDF filein ServiceNow?

Hi Community, I have a scenario where I need to send an email with an attachment from ServiceNow. The attachment is a common PDF file, such as a shipping instruction document, which is the same for all recipients.Before sending it as an attachment in...

Lihini by Tera Contributor
  • 1538 Views
  • 7 replies
  • 0 helpfuls

Tools to monitor ServiceNow instance performance

Hi Team, There have been many performance related issues in my customer's instance. Sometimes instance load faster and sometime instance load slow. This issue is very randomAlso there are many automated performance related Hi case created by the serv...

Add recipients to only bcc instead of to

Hello Team,In my project, there's a requirement to send notifications to a group with recipients added only in the BCC field, while keeping the To field empty.To handle the To field, I’ve added users in the Users field of the notification. I then cre...

Adding meeting link to calendar invite

Need to send invite to the Requester of task to the weekly call .Is it possible to give meeting link in the Calander invite notification .

NKV1 by Tera Contributor
  • 733 Views
  • 1 replies
  • 0 helpfuls

Resolved! User Admin Role - Count Against Admin Licenses?

Hello, We want to determine the impact of adding the user_admin role to users. Does this role have anything to do with the System Administrator account? Will it count against the number of admin users we are allowed to have?

Record producer created on a wrong scope

Hi All,I have created a record producer in global scope but it should be created on a different scope . So now what should I do  ? Should I create a new update set changing the scope and restart the catalog from beginning or is it possible to change ...

1_DipikaD by Kilo Sage
  • 1961 Views
  • 8 replies
  • 4 helpfuls

Notifications

I have one doubt regarding Notifications example task1."in the same third notifcation we like to inlcude an action button tabled 'closed ticket' this will allow the end user to close the ticket themselves if it is no longer need the full sequence of ...

Ram012 by Tera Contributor
  • 1205 Views
  • 6 replies
  • 1 helpfuls