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sp-date-picker input text box readonly

I have <sp-date-picker>from which I am setting min and max date, and its working fine but if user select date manually from text box it gives access to set any date. But I want restrict it either by adding error message or by making input box as read...

Deep4 by Tera Contributor
  • 332 Views
  • 2 replies
  • 0 helpfuls

Resolved! Follow button in incident form

Hello All,We have an requirement, when user opens an incident form and click on FOLLOW button , then the user should be added to the watchlist of that incident. But we are not able to find the UI action for that Follow button.Could someone please let...

C_S3 by Tera Contributor
  • 3509 Views
  • 4 replies
  • 2 helpfuls

Resolved! onSubmit client script to prevent form submission

hi all,I have a javascript question.   I have an onSubmit catalog client script to prevent submission of a record producer if the user has not checked a box on the form.   This is working properly.   However I need this to only apply if another field...

Walk-up Dedicated time slot not working for mobile app.

Hello,  We've implemented the walk-up experience and configured dedicated time slots based on the reason for the visit. While these slots are functioning correctly on the desktop version of the portal, they aren't working as expected on mobile device...

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B Ashok by Tera Guru
  • 186 Views
  • 1 replies
  • 0 helpfuls

Activity Pack - EfficientIP

hi folks. i'm trying to integrate with IPAM tool - EfficientIP. understand that there's an activity pack for this. but is there any guide on how to start/setup the activity pack?

Creating a Separate Email Notification for a Specific Catalog Item

Hi everyone, I'm looking to create a separate email notification for a specific catalog item. Currently, we have a single notification for all catalog services. However, I need to customise the email notification text for one particular catalog item ...

BobbyM by Tera Contributor
  • 278 Views
  • 2 replies
  • 0 helpfuls

Resolved! restrict closing change requests to change_manager role

i need help. i was tasked to restrict closing change requests to those with change_manager role but i cant seem to get it right.  function onCondition() { // Get the current user's roles var userRoles = gs.getUser().getRoles(); // Check if the user ...

RBlor by Mega Guru
  • 403 Views
  • 4 replies
  • 1 helpfuls

Missing Review Record Button RITM on CSTASK

 Hi Community, my names Sugiyanto from Indonesia. this is my first post on now community. My case : when I open SCTASK, I change RITM number become Read Only, but after this changed, the icon review record is disappear.  question is how to set RITM n...

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sugiyanto by Tera Contributor
  • 243 Views
  • 2 replies
  • 0 helpfuls

How to use "Record" workflow activity?

Hi Team,How to use "Record" activity within workflow?Im trying to record voice conversation between user and agent over the "Call Center" workflow? Existing workflow has a activity call "Forward to Notify Client" which connects the end user to the ag...