Hi All,I am using the below onSubmit catalog client script for one of the catalog item: But while submitting the request, it throws as error as this : "onSubmit script error: ReferenceError: g_scratchpad is not defined:function () { [native code] }" ...
I'm trying to bulk import the standard change template in servicenow. I'm referring to the solution provided in this link - https://www.servicenow.com/community/service-management-forum/does-bulk-load-import-of-standard-change-templates-copy-all-the/...
How to create button Ui action that generate PDF file base on view of record (RITM with Variable)?
Hi folks, I am new to servicenow and currently I dont have admin or a particular application access in our company instance. So I double checked and confirmed that I dont have update set picker access. So how do I get to know which update set I ha...
Script Include: getDisplayChoices:function(value) { var result =[]; var legal =new GlideRecord('custome_table'); //legal.addEncodedQuery('u_segment=OH^u_active=true^u_type=Type'); ...
Hello, does anyone out here know why ServiceNow never has the Customer (or Requester) field as the core field in the Task table? We got an enhancement request from stakeholder to add it as a custom field so they can use it in the report filter condit...
Hello Community, How to calculate time effort spent on ticket in Service Now. Thanks in advance
There is a multi select field on the form where we can select multiple values. based on values selection approval should route. if we select 3 values based on those 3 values approvals should route to 3 groups one after one. Could someone assist me ho...
Basically, I am trying to create a Change Report that will allow me to: 1) View the total Risk Assessment Score from the Risk Assessment BEFORE Conditional Rules are applied; so if the Risk Assessment Score was Low, but the Conditional Rules pushed t...
Hello All,Looking for some guidance on this Visual Task Board (VTB) permissions issue. Users on a VTB keep getting the error "You do not have permissions to modify this record" when they try to move a ticket from one State lane to another. Even ticke...
Hi Community, I hope you’re all doing well. I need assistance in setting up a service catalog item approval workflow. The requirement is as follows:If the requestor's email domain is @abc.com, the approval should be routed to the Hardware Approver Gr...
How to auto populate first name, and last name, when caller changed in incident form through script include in ServiceNow?
Hi Forum i created a dashboard and shared it with 2 groups and 3 usersall have editor rights but they get "Report visable only to a specific user or group"
I need assistance with the following: when the priority field is updated on the incident parent record, this is not updated on the associated child task record. I need this to also update whenever the priority field changes
Variable Attribute is not working for platform view not on Service PortalBelow is Screenshot for variable AttributeIts not working on PlatformIts working on Service Portal
