Hello all,i had a scenario when the approvals in RITM rejected or the RITM cancelled the state on RITM should set to open and REQ requested state should be in pending approval, i have created a UI action 'Restart' when clicking the UI action the exis...
There is a "Date" field that is visible based on another field called "Request," which has three choices.I need to implement validation on the Date field:if a past date (earlier than today) is selected, an error message should appear, and the date fi...
Hi, The user is having roles but user can't read sys_audit_delete table. Below is the screenshot. What is the below error, kindly help me on it. But we dont have any specific ACL on table sys_audit_delete. I noticed there are read * ACL's.
Hi All,I have created catalog form in which there is a List collector variable referencing to cmn_location table.When user selects multiple location, approver should go for each selected location's contact. I have created a flow designer in which I u...
Hi Team. We have a requirement to make a URL variable clickable . The URL variable currently resides on a record producer. During submission, we are able to make the URL variable clickable using the lock button as everyone is aware. On the form howev...
Hi Folks, The task did not pick the correct application name. Hence, I corrected the application name and instead of closed complete, I mistakenly selected the closed incomplete. So, now, I update it as closed complete. The request should now move fo...
I have designed an indicator. In breakdown i have provided Age. In indicator source i have provided the filter created on last 3 months.In Age breakdown the script has been written var diff=function(x,y){return y.dateNumericValue() - x.dateNumericVal...
What are the steps to create a form for the service catalog?Scenario: The client requests a form similar to the one depicted in the screenshot below.Please find the below screenshot . Thanks Ram
Which closure code should be used for a succesfully rollbacked change?
Good afternoon! I've been tasked with coming up with a solution to automate the creation of standard changes for our maintenance of servers each month. Currently, they are working from a spreadsheet that runs a script and populates the dates for the ...
Hi all,We created a UI action button to restart the RITM flow and the workflow in REQ. When we clicked the restart button, the RITM flow restarted and the state and stage completed, but the workflow in REQ did not work correctly. The parent REQ shoul...
I'm trying to get active cluster transactions to identify the long running jobs.Below is the script that I'm using after referring to the 'refresh' UI action as well as some community posts & KB articles.Below function is to populate the transaction ...
Hi,I want to stop SLA when Assignment group changes, I did not found any way to do it through SLA definition.Can you please help me!!
Hello All, I'm trying an addition script for one of my requirements. The script below automatically adds the previous and new values when the user enters "+integer_value" . However, when a user enters + and nothing, it saves the value "NaN". I attemp...
Hello, we have a business requirement to add a button to a knowledge article to Expand All or Collapse All accordion sections. Currently, we have a knowledge article that has 20 sections on it and it is laid out in an accordion format. So they can cu...
