While running the ATF i am getting the error message
Hi,While running the ATF i am getting the error message. Please help me out how to troubleshoot the same.Thanks,
Forum Posts
drag and drop attachment on catalog form/record producer form
Hi team, is it possible to replace attachment icon with drag and drop attachment functionality on the catalog form/ record producer form?
MID Server troubleshooting
Recently our instance got upgraded from Eureka to Geneva.After the upgrade our MID Server was down, the version of the MID Server doesn't match with the Build number of the ServiceNOW upgraded version.I tried running the service after however getting...
Created New Catalog item
Hi team,I have created a new catalog in that i have created one multiple line text and added default value then i have created one ui policy when condition is satifies variable is visible but default value is showing as empty in catalog form, can you...
Inbound Email Flow to update existing case via fwd email
We need to create an inbound flow to update existing cases from emails that have been fwd that also contain the case number in the subject and the water mark, how do we configure this. Also we already have an existing flow to create a new case from e...
ATF Performance Testing: Details of the Performance Comparison > Performance Statistics
Hi All, Any one has any lead to any documentations where I can find the detailed explanation of the Performance Statistics fields generated after Performance Comparison ?
Date format in catalog form
How can i convert the Any date format mm-dd-yyyydd/mm/yyyydd-mm-yyyydd.mm.yyyyyyyy-mm-dd to yyyy-mm-dd. I have a date field in catalog item form whatever the date format is user selecting it needs to be set in " yyyy-mm-dd". In ServiceNow us...
Resolved! How do I access the Change Conflict Calendar
Is there a Change Calendar to see all changes at a daily,weekly and monthly view? I keep seeing articles on a change conflict calendar, but it is not visible to me. We currently do not have an CIs imported, I am wondering if that is the issue.
How to Trigger an email from list view (multiple selection) UI actions
Hi Team,Please suggest a best practice to trigger an email to users for the selected records from list view using UI actions. Example : when multiple records selected and UI action 'Send reminder' should send email to the assigned to users for the se...
Closed child incident when the parent incident close
When the incident moved to closed all the child incidents also moved to close.
How to send notification to Assigned to OR to Assignment Group (if not yet assigned)
Hello,I need to set up a notification where the recipient should be either the "Assigned to" user or the "Assignment Group" if no user has yet been assigned.Could someone guide me on how to configure this condition?Here is what I have done so far:
Need to add assigned to me for interaction record same as assigned to me for incident record
I have one requirement to add interaction assigned to me same as incident assigned to me in service operation workspace landing pageFor this I have created repeater, container, Donut and Button bare and It looks like thisIt does not show height and w...
Query knowledge articles based on Qwnership groups
I am trying to retrive the list of knowledge articles owned by the support groups the logged in user is part of,but I am getting an empty result. Please correct my mistake var ka_group = gs.getUser().getMyGroups();var gr = new GlideRecord('kb_knowled...
Data in the CMDB
Hi Team, I want to know from where ServiceNow fetch the data into the cmdb tables and How. and where data stored in at data centers of ServiceNow or Organizational data centers. and I know cmdb table extends cmdb_ci table, I analyzed that both tables...
Resolved! How can I autoclose problem after 5 days of resolution
How can I autoclose problem after 5 days of resolution
