Resolved! How to create a change task automatically based on particular Category on Change Request form?
How to create a change task automatically when a particular category is selected on Change Request form?
Forum Posts
How to change from Workflows to Flow Designs for Change Management
We are looking to start using the new OOB Flow Designs for Change Requests, but now sure how to deactivate the current Workflows to use the new Flow Designs. I am sure someone has already done this, so if you have, can you please provide the "steps" ...
flow designer
Hi I new to flow designer and below is my requrimentThe Okta API will lock out the token if it is not utilized for 30 days. We want a schedule flow created that will run a basic Okta function. Create a system property that will hold the test ID we wi...
Getting Error Match not found, reset to original and not able to save the records,, Kindly help
Client Script function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } alert("Client Script started"); var street = g_form.getValue('street'); // will return sys_id ...
Extract the Data from Spreadhseet
Hi Team,I have created custom table and contains field such as A,B,C,D. I have a catalog item which contains the link to download the attachment. User will download the attachment and fill the information and upload it to the form and user will submi...
Flow Designer Trigger Conditions not working using "starts with" Condition
The following trigger conditions work when put to "Case is not empty" but doesn't when put to "Case starts with TASK". (There are list of records where case does start with TASKXXXX -{ Reference Field }, but I just don't understand where it's going w...
How KB contributor group members have edit article access
Hello Everyone,Currently in our system ownership group members are having edit access to articles.And with this property glide.knowman.ownership_group.override property, When the property is set to true, the authors or revisers of knowledge articles ...
In ATF create user step is failing please help me out the issue
Hi,In ATF create user step is failing please help me out the issue.Please find the below screenshot. Earlier it is working fine but recently only i am facing this issue. Thanks,
Must Developers be granted the Admin role?
My company typically grants the Admin role to all Developers on Dev and Test instances. Recently this has came under review and we are being tasked with determining if there is a suitable set of roles that Developers can use and continue to be produ...
ServiceNow integration with panorama server to import palo alto firewall into CMDB
We have requirement to integrate panorama server with servicenow to import the firewall into cmdb. Is the REst api would sufficient for import? What would be the key activities? Any suggestions Thanks in advance
Resolved! Some Stages missing in Request Item
After creating a catalog request and running the flow as desired, part of the flow after a particular stage is shown as a yellow region in the Operations View of the Flow Execution and any stage after that will not be rendered in the Request Item Wor...
Resolved! By using the ATF i want to click the Emergency CR as mentioned in the Screenshot
Hi,By using the ATF i want to click the Emergency CR as mentioned in the Screenshot.do we have any test ATF step to click only the Emergency Change Request as mentioned in the above screen, if yes, please help me out how to click the same. help me ou...
How to get first 10 Active records in incident table
Hi am new to ServiceNow please help to code
How to restrict update access for ITIL users if they are not part of the Assignment group on the rec
Hi All, We have ITIL users who can update any incident/request/change. We are looking for ways to restrict this in such a way that if the ITIL user is part of the assignment group, then only the user will have access to update the record, if not the ...
Resolved! Follow button - How to trigger Email notifications
Hi guys, I'm trying to understand the reason why I didn't get an Email Notification when a user click on Follow button in the header of the Incident record, I'm aware of a popup has been raised in the Toogle Connect Sidebar, however with all connect ...
