If I extend the task table to create a new table with the same functionality as the incident table, should I also duplicate the global.Incident and IncidentSNC in the script include?If anyone has experience with this, please let me know.
Hi All, I am looking for the solution to copy one of the field value of mvrs to another field in sctask variables once we save or submit the form. I have created 'on submit' catalog client script but that is not working. For more understanding please...
Hi Team,I have a requirement to check if any additional comments were added by a user not older than 3 business days .And if so the ticket will be considered as escalated ticket .I wrote below script to check if any additional comments were added or...
My on-change script is working for on load also. I have tried below code to avoid that if(isLoading){return;} and also tried this if (isLoading || newValue === '') { return; }but yet it's not working. Usually, my On change script is clearing...
Hi ServiceNow community, I am looking for a complete process guide to setup Remote Process Sync in PDI from scratch. Thanks,Fuzail Ahmed
@Ankur Bawiskar Hi Ankur,Hope you are doing well and i believe you can help on the below requirement.I have a requirement to check if any additional comments were added by a user not older than 3 business days .And if so the ticket will be considered...
Need to create Dashboard for Change as per attachmentPlease provide the steps in New and Classic UI
Each of our catalog item that's been built has keywords populated in the 'Meta' field. I tried testing one of them and it doesn't seem to be working on the Self Service Portal. It always return 'Your search - keyword - did not match any documents' me...
I have 2 notifications-one on request table [A] and one on request item table [B] which trigger when a catalog item Z is requested. The cat item has a field named company . If the value of the company is X, then the emails should not go to the reque...
Hi Everyone, I've created a catalog item and in the workflow Catalog Task I have not selected any variable to show in the SCTask. Yet everytime I create a request it populates with all the variables. If I seelect a single item to show still shows al...
Hello, I am Trying to set a default Date and Time for the Catalog Variable Date Time Picker.Instance Version: Washington DCUsing Script Include My script so far is not working, can easily set day 14 days in advance but the time does not seem to set...
I am trying to add a list of related incidents to the caller of the actively open incident in the Incident Management for Service Operations Workspace application. I would like it in the Related Items Menu in the form pane. When trying to use I get...
Could you please explain all the below methods with examples.getValue()addOption()clearOptions()addInfoMessage()addErrorMessage()showFieldMsg()clearMessages()getSections()getSectionName()flash()isNowRecord
@Ankur Bawiskar @Dr Atul G- LNG @Ravi Gaurav @Pradeep Sharma What is the order of exection of ACL, BUSNIESS RULE, WORFLOWS , DATA POLICY, CLIENT SCRIPT, UI POLICY, UI ACTIONS,ETC IF ANY IS LEFT.
Hi Team, Can anyone please help on notification categories. we do have few notifications on different tabes but not sure what will be the category to be selected . Example, one notification is written on clone_instance table but not sure what will be...
