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User should able to enter number and range should be 0 to 65536

Hi Team,We have one port number field and the user should only be able to enter 0 to 65536 and it should also accept (, and – Special characters)  For example :  22-23, 25, 80, 443, 2001-2020Can someone please let me know how can I achieve this? Than...

lucky24 by Tera Contributor
  • 633 Views
  • 3 replies
  • 0 helpfuls

How to remove the "view in Teams Desktop App" button

Hello All,We want to remove the "view in Teams Desktop App" button.You can refer to the following screenshotThis comment gets added when we start the MS team chat.It would be incredibly helpful and beneficial for me if this could be accomplished in s...

NehalDhuri_0-1723025857572.png

Background script

Hi All, I am trying to build a script to find all the ‘Group’ managers and validate if they are part of another group ‘ITSM-Managers’. And want to retrieve the list of ‘Group’ managers who are not present in the 'ITSM-Managers’ group . Please assist ...

JP6 by Tera Contributor
  • 670 Views
  • 4 replies
  • 0 helpfuls

Best way to handle clearing values from hidden variables ?

Hi,I wanted to know what the best way to clear values from catalog item variables that are hidden.Here is the scenario, I have a catalog item with several variables.   I also have UI Policies that make variables visible depending on the value selecte...

johnnyw by Mega Expert
  • 4197 Views
  • 8 replies
  • 0 helpfuls

ui action

When a Requested Item (RITM) is cancelled or rejected, it is often moved to a closed state (Closed Skipped or Closed Incomplete). Sometimes, there is a need to restart these items and their associated workflows. This process involves:Creating a UI ac...

rognomolta by Tera Contributor
  • 450 Views
  • 2 replies
  • 1 helpfuls

SLA for Incident Priority upgrades and Downgrades

We have requirement on SLA to be configured for Incident Priority upgrade and downgrade requirement.1st case is downgrade: When priority is downgraded for e.g. P1 to P4, the SLA start time should be the incident created time. 2nd case upgrade: When p...

Arun Sharma1 by Tera Contributor
  • 5036 Views
  • 9 replies
  • 3 helpfuls

Microsoft Teams App configuration

Hi all, I have set up my microsoft teams with ServiceNow for Microsoft Teams by installing the app manifest.Now I can log into embedded Employee center without opening up a browse page.But one of our customers is still using service portal, so the id...