Report -not updated for last 3 business days
I need to create a report which extracts incidents which were not updated for last 3 business days. is it possible to include a choice as Last 3 business days in the filter itself?
Forum Posts
Empty group approval in sysapproval table
Hello, There are around 400 empty "approval for" and "approving" group records in Approval table. Can someone help me to identify how these records are created. Thanks
Scheduled job for approvals expiration
Hi Community, I need to trigger an expiration email based on some conditions.1. A notification needs to be triggered every day when an approval is expired yesterday along with some other filter conditions.2. A notification needs to be triggered every...
Email notification on a task from RITM
How do i create an Email on a task produced by an RITM? The teasks are assigned to the appropriate group but customer wants them to get an Email
Restrict users to see incidents
I have one requirement that if u_incident_type is security, and assignment_group is SOC then those incidents should be visible to only the people who has the role Splunk-Access. Kindly suggest me
Resolved! can we create alert suppression rules without using itom(event management)?
hi all,I want to create alert suppression rule without using event management (ITOM), like the system is integrated with zabbix and will get alert report from zabbix, so depending on CI or summary, can we create any rule where we can filter duplicate...
FLOW DESIGNER EXCEUTIONS
I have created a flow but I am not able to see the flow Executions - getting this whenever i click on see test results-I have also tried enabling the sys property - com.snc.process_flow.reporting.level but is not working.Also tried enabling flow rep...
CAD Certification
HI Everyone , I am have my CAD exam next week, so have read application development fundamentals eBook several times , need one help do we need scripting fundamentals too because i have not purchased that and also i have development experience.Please...
Gliderecord order sequence matter?
Hi Team,While we move orderByDesc to below the orderBy we are getting correct data. However, with the given screenshot, we did not get the correct data so, does this sequence of orderBy matter? if yes, can anyone provide me with some references?
Resolved! report
to check reports which are not run before last 3 months.
How to hide the RITM variables from Service portal?
Hello all,I want to hide some variables which are showing with values after generating the request in servienow from Portal.Ex:- I want to hide User Path and access Path from below screenshot. Note:- this variables are not created in maintain item o...
Can we run a flow twice when the trigger is scheduled as weekly?
Hi guys!Is it possible to run a flow twice when it's scheduled as weekly? We want the flow to run Weekly, every Monday. The first run is at 5AM and the next run is at 12noon. Is that possible?
Attach file before request is created
We have one task: For specific catalog items, before request is submitted we have to attach one file (based on the values selected while submitting) to the RITM. How can we achieve this requirement.
Store Custom type variable value to the Target Record (RITM)
I have one select box, based on the choice we are displaying image below select box. Eg: If user selects Headphones, we are showing image of Headphones.. To change images on the catalog item form dynamically, we are using Custom type variable and wri...
Resolved! How to modify a reference qualifier for a Catalog Item variable?
Currently we use a reference qualifier to determine what fields are available in a reference field. I have not found where I can do the equivalent to an If statement for it. This filter works for every choice except one choice. If they pick that ch...
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