ACLs for Vulnerability Scan

State fieldDescription: Parent Assignee can write state while activeCondition: Active = true AND (user is in parent records “assigned to” field OR User is a member of the parent records “assigned group”)Work Notes field fieldDescription: Parent Assig...

mrvs

ServiceNow Azure AD and ServiceAccount for Scripted API

Hello All, Our client has Azure SSO and is using User Provisioning via SSO. They now want to develop a Scripted REST API in ServiceNow which external vendors will use. But for authentication, they want to use a Service Account created in the Azure AD...

I want to load the user name of a reference variable into the another variable

 I want to load the user name of a reference variable into the another variable it_director_business_app (user selected from sys_user table)it_director (to be used to send an notification)  function onChange(control, oldValue, newValue, isLoading) { ...

Retrieve the age of oldest ticket that is kept open

Hi All, I'm trying the fetch the age of oldest incident ticket that is still open in reporti) I have written a script include and make a call of this script to report but it's giving me the invalid and wrong input.ii) I have tried this script in back...

Cannot sort by choice field value in report

I have a report that shows open requests on a custom table. It's a bar chart, grouped by Aging Category, and sorted on that same field (a-z). The values are 0-8, labels are plain English. I would expect, based upon everything I've found to date in th...

How do I allow non admin users to view the email body?

I am unable to view the email body of a notification . Email body showing message "Insufficient rights to read the email body "Can someone provide a solution for this issue ?   

Find azure servers from the cmdb_ci_server table

Hi allIs there a field from which we can determine that a server is an azure server in the cmdb_ci-server table?I know that there is a field called 'is virtual', but that would help to distinguish between physical & virtual servers.I would like to ge...

Service Operations Workspace - Report on Service Catalog variables (add columns)

We have a reporting requirement where we were asked to show catalog variables in a report under service operations workspace. We explored Data visualizations, simple list views, which is not allowing to display variables in the report columns. Please...

When I am searching record producer on portal, it is not showing up. Any idea to solve it?

When I search any record producer on portal then it will not show up, any idea to resolve it.I have checked 'Hide on service portal' is false. In portal settings I have set none of them true but still search result of record producer is not coming up...

Can anyone help me with this code - Use of GlideSysAttachmentInputStream in this GET Scripted API.

 When I am checking in REST API Explorer/Postman, it's giving response in binary.  (function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {    var attachmentid = request.pathParams.attachmentId;    var caseid = request.pathParam...