Hi Team, @Ankur Bawiskar We are calling external application to get the data into ServiceNow and we are getting 30,000+ records and we are using data source script to get the data. In the rest API call we are using pagenumber=1 parameter(totalpages=...
Hi Community, I have requirement on catalog form where have to populate country calling code in phone number variable based on country selelcted but country is from(cmn_location) and country calling code is present in sys_phone_territoryHow to achiev...
If a person 'A' is part of the change approval workflow in multiple places (Tech VP, Peer review approval, Blackout Approver) and approves once, the flow continues, it has to auto-approves for that person for remaining approvals. Please help me how t...
hi. i'm editing a catalog item in catalog builder, and after saving and submitting, it goes back to draft state. tried this multiple times, any idea why? i have to cancel checkout and develop again still cannot publish
Hi,By using the ATF i want to use the ATF user instead of Assigned to user of the respective task, please help me out how can we achieve this.Once create the Request it will go to TASK If i impersonate then only i "Accept" button is visible which mea...
Team , I need to replace the attachment in one of catalog, what is the best way to do that?I mean directly i can do it from prod >?
Hi can anyone pls help me with scenario for, when a field in group table "Name""Manager""Group Members' are updated. i have to make a field "Worknotes" mandatory in group tablei have written a before business rule with an update option and written th...
Hello all,I'm trying to integrate with Kandji, and it required bearer authentication. I tried this with Postman, selecting bearer as the authentication type, and it worked. As shown in the screenshot below, I tried it through the rest message, but it...
Hello All, Is it possible to add both Flow and Workflow in a Catalog Item? both are for different scenarios.As mentioned in the help text only one engine can be selected? Please let me know if anybody work on this kind of requirement in past and what...
Hi Community, when I click on resolve button on incident form it is changing the state to resolved and throwing an error to fill all the mandatory details to resolve. which is an expected behaviour. but I don't want to show the state as resolved i ju...
Is it possible to change the approver of a KB article which has already been requested for approval? Please see attached screenshot. I redacted the names of the approvers.
Hi,I'm trying to create a request which is in dedicated domain via inbound action. The sender will send mail to common DL .From DL the mail will be forwarded to servicenow. Here the sender is unknown and DL is known to the system. The inbound action ...
Hi All,I am trying to create on-call contact source. I can only see email source type, I cannot see phone number. Do I need to activate any property to see phone number? As per ServiceNow docs, we can create both email and phone number contact source...
Hi! Can anyone tell me how to change or modify the options in a Select Box variable from a Variable Set using an onChange() Client Script that looks for a variable in the form?The idea is that when the user selects a country in the form, it should af...
My client is expecting a custom button on the servicenow form header with choice values.for example : a button on the form header with dropdown menus as shown below: Anyone please provide all the feasible approaches to achieve this requirement . Th...
