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Advance Reference Qualifier not Working

Hi,In the service catlog I have a reference variable named as account, but I'm applying filter to according to the requirement in which i have used script include and calling it by reference qualifier.I have checked my script include by calling it on...

Resolved! Show Field Message below the user field

Hi Team, I have variable user which is reference to sys_user and I need to populate the user ID of the user as field message. I tried with showfieldMessage but no luck. Can anyone help me on this. Thanks

Revathi12 by Tera Contributor
  • 1307 Views
  • 11 replies
  • 0 helpfuls

Hide the View's

Hi Team, Is there any possibility to hide the View's , If it is there I want to hide the view's based on the field condition's Any suggestion....

Script to show associate server's names for the solution selected

Hi Team, kindly assist here.I am trying to fetch associated server's name in variable(multi line text) for the solution selected , kindly help me with the code.I have 2 questions on cat item:Q1. referring to Solution table[cmdb_ci_service]Q2. referri...

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Bindhu1 by Tera Contributor
  • 303 Views
  • 1 replies
  • 1 helpfuls

Differences between SCTASK and Asset Task

I have a use case where users would be able to raise request to receive new asset, loan asset, transfer asset and liquidate asset. I'm thinking to start the process using a catalog item so a Request record would first be created. However, I then noti...

Resolved! Incident form

Hi Team, I am facing problem on Incident form I have different view's (like view1 , view2,view3....) and in every view few fields are mandatory , Right now view1 is active ,end user filed the all fields in view1 after fill the form end user click the...

Burndown chart is not generated

I have created OOB Agile configuration on an instance and tried creating Demo Products, Releases, Themes, Epics, Stories and Scrum tasks. Created Sprints, assigned stories to the respective sprint and kept states as different for stories. When I try ...

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Manojbade by Tera Contributor
  • 559 Views
  • 2 replies
  • 0 helpfuls

Resolved! Assignment rule is not working

Hi Community, I have an assignment rule when ci is xyz i want to assign it to a group. I have already created it but its assigning it to the wrong group. Please let me know what i need to do now? Thanks