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Make variable editor Readonly in portals

Hi,The requirement is to make variable editors read-only in self-service portals (ie on the form page ) As per ServiceNow Documentation making the variable editor read-only in the core UI will not reflect the self-service portal Tried implementing th...

Ragavi by Tera Contributor
  • 563 Views
  • 6 replies
  • 0 helpfuls

[PA AppSec] Daily Data Collection completed with warning

On Tuesday I started receiving these data collect emails from ServiceNow in my production instance.  They come every hour, how to I turn these off?  I went to scheduled jobs and found the job but it's showing Daily at 5pm not sure if there is somewhe...

jaubert by Tera Guru
  • 431 Views
  • 1 replies
  • 0 helpfuls

Tile label on widget

 Hi everyone, does anyone knows how to add the label on the tile widget?For example, on the screenshot below. The blue and orange ones does not have a label but the green one has (In Progress). When I hover to blue and orange, I will see what does it...

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tindiz by Giga Guru
  • 208 Views
  • 2 replies
  • 0 helpfuls

How do I keep dev instance awake always?

I have a requirement where ServiceNow's developer account is accessed via REST API.However, after some time of inactivity, the dev instance goes into hibernation, due to which ServiceNow REST calls don't work. Hence, is there any API to wake up the i...

Sg001 by Kilo Contributor
  • 1317 Views
  • 6 replies
  • 4 helpfuls

workflow user activity check code

Hi all  i have written this code in user activity if requester is inactive user so on the basis of inactive user i am running this code but only else part run that user is not found where i am doing mistake var answer = []; var requested = current.va...

dheeru_1994 by Tera Contributor
  • 401 Views
  • 9 replies
  • 0 helpfuls

Resolved! Restricting manual approvals to specific users

Hello, I'm looking to restrict the manual approval options to only users with the role of "approver_user". Currently, when we manually add a new approval it shows the entire list of users which is causing errors and the directive has been changed to ...

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mike_m35 by Tera Contributor
  • 695 Views
  • 3 replies
  • 1 helpfuls