ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Flow Designer Error Handler

Hi All, I am trying to create tasks when there is an error in flow designer. Is there a way we can make a flow error out to test this scenario? Can we create a error is any step of flow?  Thanks!

please answer below the queation

when change record state get changes to schedule then planned start date and planned end should be mandatory and display warning message under planned end date fields(message :please select start and end date

Notification not triggering for a catalog

Dear All, We have configured a simple notification for a complete catalog and the catalog is having 90+ catalog items.The mail was sent out from the system since the notification is triggered, but suddenly from few days this notification has stopped ...

Error on Workflow while proposing standard Change template

Hi When we submit proposal for new Standard Change request and request is approved. It pops up the message twice as ; Info Message At least one of flow, workflow or execution plan should be filled. Otherwise, when order is placed, then even on approv...

anupamg by Tera Guru
  • 847 Views
  • 5 replies
  • 2 helpfuls

How to execute scheduled import in flow designer??

Hello all,I want to execute the scheduled import 3 times in the flow. And if it has given error then incident will be created. I have tried this below is screen shots and script using custom action. But by doing it. It is creating execution records m...

11.png
martin63 by Tera Contributor
  • 1714 Views
  • 6 replies
  • 3 helpfuls

Catalog Builder - Variables in SCTASK

Hello all, I am back with another question.  I have a catalog item that 'User 1' fills out and is sent to 'User 2' to process.  On the catalog item, I have hidden fields that 'User 2' will fill out.  Currently, it's set up so when 'User 2' goes in to...

Lloyd700 by Tera Contributor
  • 1250 Views
  • 2 replies
  • 0 helpfuls

Regarding the ACL for reading restricted records

I have a requirement to restrict access to a certain type of problem and allow only specific groups to read them, table: problem, type: read. Therefore, I need an ACL on the Problem table with a script. However, this should apply to all created roles...

Resolved! Client Script - Auto Populate

Need help with some scripting... This is the scenario -On the asset table we have a reference field called Project Number (u_project_number) which references cmn_cost_center.We also have two additional reference fields - Program Manager (u_program_ma...