Service operation workspaces

How to set your's team work as default on SOW landing page.

Display UI action even if list has no records

Hi All, I created a UI action , when we click on it it opens a dialog box which shows list of records based on query filter.When list is not empty, then other two UI actions "X" and "Y" are visible at the bottom of that popupbut when list is empty or...

User/ group based on Home page

Hello Experts,It is possible We want to achieve one of the workspace page as home page for particular user/groups.remaining users log in home page is as usual.I have created a new user preference. Name - my_home_navigation_page.system - truevalue- "U...

Move steps in flow designer

I'm trying to rearrange the steps in my flow but it's not allowing me to move it.  It highlights my selection and when I drop it does nothing.  All I see is a javascript:void(0) on the screen.  What am I doing wrong? 

Default view not ticked

I spend most of my time in change management and I find that towards the end of the day when I open a change, the view is incorrect. If I go to the view submenu, Default view isn't ticked, in fact no item is ticked. If I select Default view then it w...

what is SOFT & HARD allocations in PPM

Hi,   please describe about SOFT & HARD allocations in Resource Management? 

how do I run a report to see how many incidents are being completed by each user per day?

How do I run a report to see how many incidents are being completed by each user per day?

Make some fields invisible in reporting filter

When we go to All>reports>create New, when we give source type as "table" and data source as "sys_user", When we click on filter icon, In that filter need to make some fields visible to L1 group and L2 group only, Can anyone help me on this with step...

make fields editable when impersonated with specific user and other field in form should be readonly

when i impersonate with ex: abel tuter all the fields which are mandatory for abel tuter in the incident form should be editable and other fields which are not mandatory for him should be readonly.

Forum admin getting email notification still he not subscribed any forum

One of our forum admin getting email notifications for one of the forum on  Portal but he never subscribed it and not currently subscribed. Please suggest on thisThanks in advance 

How to call scheduled job from business rule