Hi All, Actually we have our email template for that we have email layout , we have placed images with links in footer and in header our company logo, but in footer images are broken like belowplease help me to resolve this ThanksDeepika
Hi All, How to make dependent between 3 variables in record producer?I have created 3 variable 1) Country2) Company3) sub company I select country "IND" it need to show companies under IND & then selected company "A" it need to show sub companies un...
Hi, The assignee field for incidents should be blocked following a group reassignment to prevent direct user assignments, but it fails to do so. The potential cause of the issue could be the below client script related, which should ideally enforce ...
Hello, I am looking for the latest CSA exam practice questions.
Hi Community, I have a requirement when incidents are assigned to xyz group, they should be able to edit anything on the incident record. Also, worknotes and additional comments can be modified by any person but other fields should only be editable t...
Hi Community, When user clicks on a reopen widget if the incident is assigned to xyz group then need to show an error msg and abort that action. What is the logic for this? Thanks,Poorva Bhawsar
Can anyone please provide a script to auto set the end date to 90 days from the start date selection. Thanks in advance.
Hi all, I have two fields- user and manager.Ex user: system admin manager is Abel tutor and Abel tutor manager is abhraham lincoln.In user field(reference type) if we select system admin.Then in manager field it needs to populate system admin manager...
We have two fields- user , manager's manager.In user field - if we enter abel tutor name approval will trigger to Abel tutor manager.ex: abhraham lincoln (configured through flow)In manager's manager field- it should be trigger to abhraham lincoln m...
I'm creating a flow to send notifications on different different scenarios and now I'm stuck on to send notification to caller when additional comments are updated...How can I achieve this.Please help!
Hello ITSM experts,If you have answers to below questions handy, can you please answer I want to know if its already possible OOB or with OOB configurations, is it possible? (ofcouse aligning to ITIL) From INC, can we create PROBLEM?From INC, can we ...
Hi, I have 2 check box fields in my catalog item ANd i have flow designer with only 1 task but based on above check box field selected the task short description should be set " If "ABC" radio button is selected, set Task Short Description to "exampl...
We see value is using a name-value pair field to contain various attributes on change requests. Using this single field means we don't need to add several other custom fields. The challenge now is that there doesn't seem to be a way to query (in a ...
I have a varaible set( Requested by and Requested For), and a variable -LIst collector, based on Requested for , List collector needs to shortlist and requested for -Records should come. if i have a requested for not in variable set it was working fi...
Hi Team,We've seen this issue a few times this past year. Suddenly, the Favorites will be blank: Tried Refresh, Relog, Clear Cookies, and Reopen browser but they were still missing. Came back after 5-ish minutes. Any remedies or suggestions?Thanks,D...
