Hi all, Please see screenshots attached. The catalog item I have created has been in this state for a day. How can I solve this? I am very curious if this might have something to do with the flow that is part of this catalog item.I have read variou...
how can display and Implement SOP as per incidents in service portal
I can't see either my notification created on sysapprover_approval table or sysapprover_approval table in the dropdown menus in flow designer. Screenshot attached. As per my knowledge the table: sysapprover_approval and Notification will be display o...
Hi Team,When a Change Request is getting created by taking "Planned start date" and "Planned end date" catalog variables from sc_task variables.there is 10 hours gap difference between change request planned start date timezone with sc_task planned s...
In related list i can add affected location .But where can i see affected location? in which table i can find affected location. it is available in related list. affected location in which table created
In my user table, I have created a section called 'Additional details', In that section I have 5 fields in it, I need to hide 2 of those 5 fields using client script. Can anyone help me on this.
Hi Can you please some one help,I have Requirement to fetch Sctask records where last updated is past due of 3 days ago excluding weekendsI have used the Relative condition to get updated relative before 3days ago and it fetching the Records but in c...
Hi, I have created a Notification in sysapprover_approval table to approve or reject the RITM. But I could not be able to select the Requested for line manager in the who will receive the notification. The RITM should be approved by Requested for per...
Hello All,I have created one catalogue item and that is not having any fields in it so, when user clicks on that catalogue item in portal it should redirect to the custom table which I have created. Regards,Naresh
I have a field 'approver' which store user name in comma separated. I want when user make any changes in that field 'approver' approvals will be generated based on that field for problem table in flow designer.
Hello Community, I Have a requirement how can I show field info message on a field(customer) based on color of text inside the field. for example, I have customer field of reference type when I select X (option) the color of X changes to red color, a...
Hi Everyone, A contract automatically sets to active if the start date is today or greater than today and if it is approved.The requirement is to skip the approval process, this is done with submit for review button. As soon as a contract is created ...
Dear Community I have a simple requirement to fulfill, but the solution does not seem that simple as thought. The business requested the following:A already approved change request, should revert to the authorization level again, if the planned start...
I am having a custom field to calculate the percentage of an CSAT response(u_caluculated_value - custom field), the recent record in asmt_metric_result table will be having the percentage, previous record percentage will be emptied using the business...
Hello, I am working on the flow where I have to create the six tasks and the ordering is Task-1 and Task-2 should be created parallelly after the closed completion of both the tasks it should create the TASK-3 after the close completion of TASK-3 It ...
