Hello everyone,I’ve encountered an issue with a notification I created in ServiceNow. The notification is sent to both the "Assigned To" and "Requester" fields. However, when these two fields contain the same user, it results in duplicate notificatio...
We are trying to change a Existing button color , but can't achieve it , have attached the screenshot with Red marking ,need input on this .
I have a on submit client script which is having AJAX call. when i try to submit the form with false condition the code is throwing error message, but the form is submitting even after throwing error message. Any help on this.Note: I used "return fal...
Hello community, I have a situation like below: - In our system, there is a before query business rule, run on Group table, it will restrict non-admin user to see inactive groups.- I have a form for Group creation- When enter a Group name, it will ca...
Hi Team,Can I know the logic for getting the incidents which is "In progress" for last 10 days.I need the background script for this.Can Someone help me to get it.
Hello All,I want to auto-populate the results in the List Collector based on the selection of a device. Using a Script Include, I am able to retrieve the sys_ids in a comma-separated format, but I am not able to set those values.Thank you in advance....
Hi, There is one assignment group I want to hide from the list view of Incident, change, problem forms.I want to see that Group only on Requested item and Catalog task.Help?I am trying to update the existing Dictionary Entry Override on Incident tabl...
Hi, There is one assignment group I want to hide from the list view of Incident, change, problem forms.I want to see that Group only on Requested item and Catalog task.Help?I am trying to update the existing Dictionary Entry Override on Incident tabl...
Hi All, When we use GlideAggregate to group by, i know it possible to get a count against a grouped by field. But rather than getting a count, can i get a return of those values. For example on asset table, group by assigned to user (to get distinct ...
the below code is just capturing question and answer ( if the field is not empty) , how to modify this code so that it has to capture question which are empty fields along with which are not empty and rich text label also. function runMailScript( /*...
We found out of the box business rule "custom_mapping" for sentinel integration but we are unable to map the fields according to our customization. Please help us with the field mapping for Sentinel integration. @Ankur Bawiskar Could you please he...
How to write a <= today condition in a BR. So, last bia approval is a date field. In this BR, i need to check that if last bia approval is not empty and last bia approval is <= today or > today. Is this the correct way to write this for a date field....
I am trying to build the ServiceNow API for the first time and I have an quick requirement to achieve so please can you throw some light to it? 1. Need to create an API for the alm_hardware table where need to fetch the records those who are assigned...
There are some users with role "snc_read_only" which makes complete read only access to the platform. Users field "password needs reset" will be checked after 3 months, When the users tries to login, they asked to change password with current passwor...
HI,I am facing 1 new issue that when we update the work notes in any module then line breaks are coming for the each line. Verified in widget and ui scripts and couldn't find the logic where this been written. When I update notes and tried inspect I ...
