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Resolved! "No readable comment field" on public record producer

I am currently assisting a client with having a public facing Record Producers on a custom table (u_hr_request) extending from the Task table.I've been able to get the producer visible and submittable to an external user however for the public user I...

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create multiple SC task on demand

Hello community, There is a requirement to create multiple SC Task on demand,They should be able to create multiple task manually .Please tell me how we can handle it through workflow?? Is it a best design practice because I feel we wont be able to a...

Survey fields cannot be made read-only

I'm unable to make certain survey fields read-only when they are accessed, as I do not want the client to change certain metadata fields that are just meant to be informative. Is there are a way to make certain fields read-only on the surveys?

tgoulart by Tera Contributor
  • 812 Views
  • 3 replies
  • 2 helpfuls

Resolved! How to create

Hello Friends, I have some for some testing purpose.How to do it /Please suggest

Asmita7 by Tera Expert
  • 640 Views
  • 1 replies
  • 0 helpfuls

HI All

HI All, This Question Related to Standard Change Form. I Have Create Create Two Fields1. old Change Number- it's Ref Field to Change table2.Planned end date - it's using Dot Walking above two Fields show to only one standard templated. it's fine work...

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basha shaik by Tera Contributor
  • 263 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to create copy

Hello friends,  How to do it. Please suggest. Thank you

Asmita7 by Tera Expert
  • 1253 Views
  • 3 replies
  • 2 helpfuls

Meta search

Hello All,AI Search is interfering with our Meta search. When we turn on AI search then Meta search are not working properly.Does any one have any idea? 

SLA Definition Sanity Check

Greetings,  I have an SLA Definition based on my company's Application Support tiering system, so a little more complex than I'd like to see, but I wanted to get the community's opinion on the following SLA Definition to ensure it's calculating corre...

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prestige1 by Tera Contributor
  • 624 Views
  • 1 replies
  • 0 helpfuls

Confidential setting

Hello Community, Hope you are doing well! We received the requirement to display the 'user name' as 'anonymous' in the 'activities' for the requested item form if requestor select the 'confidential' field value as 'yes'. is there any solution without...

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padmakumar1 by Tera Contributor
  • 655 Views
  • 1 replies
  • 0 helpfuls

CMDB CI Request approval

Hi all, I have a requirement in change , based upon the selection of CMDB CI group Request needs to go to Particular CI Approval group  How can i achieve this  Approver group is change_approver how can i sent request to the particular group 

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MK21 by Tera Contributor
  • 955 Views
  • 1 replies
  • 0 helpfuls

Database View Help!

Hello,I need RITMS for a particular period and find out if they have attachments or not. Since "sys_attachment" table is not reportable. I'm creating a database view but not sure how to proceed. Below is so far I've reached. Please help. TIA 

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Snow Angel by Tera Expert
  • 408 Views
  • 3 replies
  • 0 helpfuls