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Unable to fix translation for notification preferences widget in CSM

Hi all,I have a requirement to translate the notification preferences widget in the csm portal, I have tried with changing the dictionary type to translated text and it is working fine, but as the dictionary is ootb, I want to make in alternate metho...

Ram235 by Tera Contributor
  • 257 Views
  • 1 replies
  • 0 helpfuls

Is it possible to edit a single shift in On-Call Scheduler?

Hello we are moving to a new schedule next month and I have one shift that overlaps by an hour. I planned to create a new schedule for that 8-hour window but I wanted to know if there is an easier way. Is there a way to edit a single shift without ch...

BPavlovich by Tera Contributor
  • 390 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to call script include in UI Action

HI,I have created a UI Button , if user clicks on that UI button my script include should Execute... Please help me with the script to call script include from UI ActionBelow is the script include : AjaxClientHelperTest1.prototype = Object.extendsObj...

Manasa23 by Tera Contributor
  • 16916 Views
  • 4 replies
  • 11 helpfuls

Need to add Contact number field and URL field in the UI Page

Hi Every one , I have a requirement that I need to add two fields one is contact number field and Teams Url type field in UiPage , and I  need to map this one to Comm-plan table fields.Please share me the code how can I map this one. How can I add th...

msc by Tera Contributor
  • 208 Views
  • 2 replies
  • 0 helpfuls

Virtual Agent - active pop-up

Hello, Is there a way that the virtual agent pops up actively on the ServiceNow Website? Currently the user has to actively select the chat box in order to interact with the virtual agent.  If the virtual agent would pop up actively on the website th...

Martina2 by Giga Contributor
  • 2034 Views
  • 8 replies
  • 1 helpfuls

I would like to know how adding "Project budget" works.

Hey guys. I hope you are well.I would like to know how adding a Budget to the project register works.If it is a Business Rule or a Client Script, and which one? â€ƒWhat does this update of the Project Budget field do?  

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lucasjt by Tera Contributor
  • 508 Views
  • 1 replies
  • 0 helpfuls

Public Roles

Hello All, Can someone please advise on below. What is the impact of removing public roles from OOTB knowledge ACL's and assigning snc_internal role to same?What components need to be tested or reviewed before removing the role ?  

baig_rh by Tera Contributor
  • 484 Views
  • 1 replies
  • 0 helpfuls

Need a create a Email field in my tabke

Hi Everyone, I have created a field in my table (Recruitment_magamenet). I don't see a field-type {email }in the dictionary where as I can see the Email type field in the user table(sys_user). I want to see the same email field that appears in the us...

Aamir3 by Tera Contributor
  • 422 Views
  • 1 replies
  • 0 helpfuls

Resolved! Check if some of the characters are numbers

Extract characters and check if the extracted value is a number. If there is the following value, I want to extract the first 3 characters and determine whether the value is a number.123-456If there is no number, print an error message in the field. ...

user_ms by Tera Expert
  • 684 Views
  • 5 replies
  • 3 helpfuls