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can we concatenate and auto populate the values to MRVS

im trying to auto populate the values based on the catalog item variable to MRVS, auto populate is working fine, can we concatenate the vales and pass to the MRVS.Eg: if i have two same applications and diff corresponding roles, i have to pass one ap...

s_dinesh01 by Tera Expert
  • 251 Views
  • 3 replies
  • 2 helpfuls

Resolved! Related incidents in problem

Hello community! This is button was add customize, but I don't managed to find, can you help me? Click in add, after show a pop up and show button add all.  In configurations of the button add  I don't managed to find the incident_add_records. 

AugustoObramax_0-1705606939489.png AugustoObramax_1-1705607362998.png

Reports for Dashboard

(i) how can i extract list of all reports that linked to all Dashboards, created by our users/Admin?(ii) I extracted execution time for dashboards, however only able to get latest timestamp ran from last 4 months, the remaining were blank. What does ...

hasnizawati by Kilo Contributor
  • 170 Views
  • 1 replies
  • 0 helpfuls

How to NOT move email attachments to target record?

Inbound email, when processed, will move the attachments to target record. I have a requirement for which I don't want system to move the attachment to target record i.e. once new email is processed and target record is generated, it should not move ...

anand9 by Tera Expert
  • 743 Views
  • 3 replies
  • 0 helpfuls

Resolved! UI Policies

Hi , my requirement is    In Problem Management if configuration item is *ANNIE-IBM make priority is high  , achieve this by using UI Policy . I have tried , I am attatching the screenshot , please correct me where I am wrong    

Screenshot (41).png
Ashok  kumar by Tera Contributor
  • 346 Views
  • 3 replies
  • 1 helpfuls

sn_chg_rest/change/standard/ API

Hi Team, Can you please help me to get working curl for sn_chg_rest/change/standard/{standard_change_template_id} API?I need to create standard change request by using Standart template through API

Need help to fix an issue in workflow??

We do have customized change where we have one 3 workflows one is main flow in side it we are calling remaining 2 flows.This is main flow:Once the change state is proposed we are calling approval workflowapproval flow : Once it was completed successf...

main flow.PNG approvals.PNG tasks flow.PNG
KM SN by Tera Expert
  • 372 Views
  • 4 replies
  • 0 helpfuls