send one email once one of the request assessment questionary is filled and submitted and the answeri have a risk assessment questionay impacting x if it is yes then i have to send one email to group.for this i have created one br in asmt_metric_resu...
I am trying to create a database view with pm_project and sys_audit and cannot get it to working. Tried to put this in the where clasue on sys_audit table in the view but not working. sysa_documentkey=proj_sys_idAny idea how to get this working?
Hi, I have created a app in studio using global and in that app i have created a custom table and extents 'change request'. But when i created a new record and submit the records, the record is saving in parent table i.e., change request. Can anyone ...
Hi All, i created a catalogue item with variables. Nothing fancy.It has few client scripts and ui policies. It also has a workflow supporting it.The issue is that the variables can be modified in the RITM but when i modify them in the catalogue task ...
Hi Team, In the out-of-the-box (OOTB) Survey Designer, is it possible to display choices horizontally instead of vertically?If yes, could you please let me know which control should be used and what attributes need to be configured to achieve this la...
Hi Community, As per the client’s requirement, we have disabled several groups and removed the associated users from those groups. I now need to review the records of the users who were removed. Could you please advise on how to check the history for...
Hello all, Where can I go to check on the OAuth authentication process for an API account? Thank you.
Hello Everyone,I have a query regarding ACL behavior in ServiceNow.I created a custom table and configured field-level ACLs. I granted access to a specific custom role and assigned that role to a custom user. When I impersonate that user, everything ...
Hi All, Have to create onChange client script so ,under Variable name drop down, not able to see variables(there are 30) to choose , and it is a record producer. Attached the screen shot refernce.I just tried by creating new single line text variabl...
Hi everyone,I need to hide a specific icon from the Incident form in ServiceNow.The icon appears on the form header / related list / field (please specify where exactly). I would like to remove or hide it based on either:User roleConditionOr complete...
knowledge feedback task is getting created & feedback is getting captured even if we cross the dialog box without filling details and reason. I want to make sure knowledge feedback task is created only if the user submits the feedback dialog box
I am seeking guidance on how to ensure that Work Notes entered on a parent Incident remain exclusively at the Incident level and are not automatically propagated or synchronized to any associated Incident Tasks. The objective is to preserve the exist...
I have created one on change client script.' Time taken'(on change field) is selected as 1 hour then business application option should be removed and in other options 1 hour should be visible .When i am selecting time taken as 1 hour then business ...
Hi friends, I have a doubt about integration. I am confused with Inbound vs Outbound integration.1. If an external tool wants to read/fetch data from ServiceNow instance ==> Is it inbound integration ?If they read data from ServiceNow, will they be a...