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09-13-2016 06:34 AM
Hi
I want to set the assignment group based on category and subcategory for problem using data definition
Steps done by me
1.create custom table --Name : Problem Assignment Lookup ; extends table : [dl_matcher]
2.created the required fields i.e category,subcategory and assignment group
3.Data Lookup definition > New>Data Lookup Rule
Name:Problem Assignment Lookup
source : Problem
matcher : Problem Assignment Lookup(custom table)
4. have set the matcher and setter fields
Issue is that when I am opening the data lookup table to set the values , then the Choice list Values for these are not available .So I'm unable to enter the values.
How to solve this issue ?
Thanks
Snehal
Solved! Go to Solution.

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09-13-2016 07:17 AM
You do not need to create any fields. If you are referring to no drop downs in this field, I misunderstood:
You'll just need to edit the dictionary on each field like this:
However, if you're referring to unable to set drop downs on the Setter field definition, then my original post is the answer. You'll just need to modify the Setter form to add those fields to the form.

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09-13-2016 06:44 AM
You'll need to add the Source table & Matcher table fields to the form. They don't come on the form out of the box, and once you add them, then you can select from the drop downs.

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09-13-2016 06:46 AM
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09-13-2016 06:57 AM

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09-13-2016 07:02 AM
On the Setter Field definitions form, so where the drop downs show --None--, you'll need to add Match field & Source field. Review the screen shot I previously sent. The fields won't show on the form, but will allow you to set the drop downs.