Display active incident records from the category hardware and software.?

[ram2497]

Display active incident records from the category hardware and software.

[Archana Reddy2 · Accepted solution]

Hi Ram,

The below one may help you.

var arr=[];
var inc = new GlideRecord('incident');
inc.addActiveQuery();
inc.addEncodedQuery('category=software^ORcategory=hardware');
inc.query();
while(inc.next())
{
arr.push(inc.getValue('number'));
}
gs.print(arr); 

Hope this helps!

Thanks,

Archana

[RamachandraD]

Hello, could please guide me

• Display 10 incidents( number,caller,category ) which were created between 1 january 2022 and 1
  march 2023 and category is hardware .