I have a request that requires approval. There is an email that is created upon submission of the request. In the subject line of the email the short description and the user who the request is for should be displayed. This is what I have in the s...
Hello Team, We have Reference variable in a Catalog form, when reference value is selected then auto populate the select box variable with the corresponding pairs as shown below:-Reference VarSelect box VarAS1041APACAS1039APACAS1149EMEAAS1057EMEABS10...
Hello, I am curious if ServiceNow offers a Question and Answer feature similar to what is available in this SNOW Community site? I did a search in the community, but all that comes up are answers about this Community Site. I desperately want a soluti...
Hello, I'm trying to change the border radius and CSS for the Typeahead Search Input Container that also implements AI Search. I've tried the suggestions in Theming for AI Search in ServiceNow but it still isn't overriding the default values. I know ...
Hello Everybody, The requirement is to receive multiple items from a purchase order. Let's say, we have a purchase order table which has "purchase order number", "serial number", and "received" fields.When the order is ready, vendor sends us a confir...
Hello all, I have a requirement to customize the existing flow for the assess phase of a normal change. This has worked so far in the Flow Designer by copying the existing flow and changing it. Now I want to deactivate the ootb flow, so that only the...
I have one list collector variable which is referring sys_user table.when I select 3 users in that variable three RITM should generate with single request (I don't want to use order guide) can anyone guide me how can I achieve this using flow designe...
Change Models are used to pre-define fields and set different status flow. Is it also possible to pre-define the Change Tasks in a Change Model?
HiCurrently I am using Glide EXCEL parser to fecth the data from .xlsx format sheet and creating requests with the data but when trying to fetch the data from .csv format sheet I am getting error as com.glide.script.RhinoEcmaError: Cannot read prop...
Need some help for the below requirement.We receive a CSV file from the Group Portal via email, which is then processed in the ServiceNow system to update the Group Owner field in the sys_user_group table.The Portal system sends an email to the 'Admi...
Hi, I'm trying to answer the questions in the change risk assessment by going through the step "Set Component Values (Custom UI)", and it is failing. so how can i do this can anyone suggest me a solution
Hi Everyone, I'm trying to import data using excel to Evidence Collection details table. For this, I have created a import set table and also transform map. One of the fields on Evidence Collection details table is document Id field like below.I hav...
Hi Community,my requirement is based on list variable multiple RITMS should get createdi have added for each loop which will create RITMs based on listbut if I add ask for approval in loop then loop will stop until approvedwant to created RITMs at sa...
I have requirement where we need to change header in notification , How can I achieve it? Please help!
I have a requirement to update the User Related List in Department (cmn_department) with a value which is set in the User Record and vice versa. 1) When I populate the Department (reference to cmn_department) record in the User Form it should update ...
