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07-08-2020 12:57 AM
Hey All,
I've checkbox variables which are readonly initially, After submit, I need the checkboxes to be selectable during "ABC Approver" task only, How will I handle this?
Thank You..
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07-08-2020 06:07 AM
Hi,
The catalog client script would still be required.
Use this in flow designer:
Screenshots:
1) I assume you must have defined the Trigger as Service Catalog
2) Select Action as - Get Catalog Variables
a) Submitted item - drag and drop the pill from right side of Requested Item Record here
b) select the catalog item you want to attach for this flow
c) Then push all variables from this catalog item to right side
3) Create Catalog Task
a) in the action select "Create Catalog Task"
b) Drag and drop the pill of Requested Item there in Requested Item field
c) Select the catalog item again; it would show the variables belonging to this Item
d) Under Catalog Variables you can now push the variable you want to show from Available to Selected
I have pushed "currency" variable to selected; So when catalog task is created it would show Currency variable on catalog task form
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
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07-08-2020 06:07 AM
Hi,
The catalog client script would still be required.
Use this in flow designer:
Screenshots:
1) I assume you must have defined the Trigger as Service Catalog
2) Select Action as - Get Catalog Variables
a) Submitted item - drag and drop the pill from right side of Requested Item Record here
b) select the catalog item you want to attach for this flow
c) Then push all variables from this catalog item to right side
3) Create Catalog Task
a) in the action select "Create Catalog Task"
b) Drag and drop the pill of Requested Item there in Requested Item field
c) Select the catalog item again; it would show the variables belonging to this Item
d) Under Catalog Variables you can now push the variable you want to show from Available to Selected
I have pushed "currency" variable to selected; So when catalog task is created it would show Currency variable on catalog task form
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader