Enable checkbox from flow designer during specific approval task.

Mohammed
Kilo Contributor

Hey All,

 

I've checkbox variables which are readonly initially, After submit, I need the checkboxes to be selectable during "ABC Approver" task only, How will I handle this?

find_real_file.png

 

Thank You..

1 ACCEPTED SOLUTION

Hi,

The catalog client script would still be required.

Use this in flow designer:

Screenshots:

1) I assume you must have defined the Trigger as Service Catalog

find_real_file.png

 

2) Select Action as - Get Catalog Variables

a) Submitted item -  drag and drop the pill from right side of Requested Item Record here

b) select the catalog item you want to attach for this flow

c) Then push all variables from this catalog item to right side

find_real_file.png

3) Create Catalog Task

a) in the action select "Create Catalog Task"

b) Drag and drop the pill of Requested Item there in Requested Item field

c) Select the catalog item again; it would show the variables belonging to this Item

d) Under Catalog Variables you can now push the variable you want to show from Available to Selected

I have pushed "currency" variable to selected; So when catalog task is created it would show Currency variable on catalog task form

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Hi,

The catalog client script would still be required.

Use this in flow designer:

Screenshots:

1) I assume you must have defined the Trigger as Service Catalog

find_real_file.png

 

2) Select Action as - Get Catalog Variables

a) Submitted item -  drag and drop the pill from right side of Requested Item Record here

b) select the catalog item you want to attach for this flow

c) Then push all variables from this catalog item to right side

find_real_file.png

3) Create Catalog Task

a) in the action select "Create Catalog Task"

b) Drag and drop the pill of Requested Item there in Requested Item field

c) Select the catalog item again; it would show the variables belonging to this Item

d) Under Catalog Variables you can now push the variable you want to show from Available to Selected

I have pushed "currency" variable to selected; So when catalog task is created it would show Currency variable on catalog task form

Regards
Ankur

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader