Resolved! How to make multi row variable set mandatory
How to make multi row variable set mandatory
Forum Posts
Access to the Unpublished Knowledge Article only to the KB owner or to users having knowledge_admin role
Hi Community, Please help with the query. I want to restrict the unpublished knowledge articles to the knowledge owner or to users having knowledge_admin role. However, i am not able to achieve this with the following script. I modified the script a...
survey widget in Service Portal
HI, i have created Survey widget in home page as shown below screen shot. if we click on green emoji it displays "Very Good" and if we click on orange emoji it displays "Good" and if we click on Red emoji it displays "Bad". but but should not displ...
Resolved! Translating SC Tasks
Hi everyone! I have a requirement to allow users (on Service Portal and Back Office) to choose languages: English or French. I have installed plugins and made some translating adjustements and it works fine. However, I still have trouble to translate...
what is dsat reports. and how we can create the dsat reports please do the needful because its urgent.
I want to create a dsat report. for that i want to know what is dsat.
Change font/style of question in a catalog variable
Creating a variable for a catalog item. In the variable form, it asks you to write question. How do I get the question to show up as large, blocked text when a user is viewing it? Thanks!
Resolved! Interaction Related Record - Incident Work Note
We get alot of updates from suppliers by email that are logged as interaction records via the Agent Workspace and then associated with incidents. To help analyst know when an interaction has been associated to an incident I am trying to create a busi...
Create Timesheet on table https://instance.service-now.com/api/now/table/time_sheet
Can you give me the parameter to create a timesheet? I was trying to create one but it didn't work, it says Operation against file 'time_sheet' was aborted by Business Rule please help me thank you
Fill Out Change Risk Assessment opens a blank window
Dear All,I have enabled the Risk Assessment Plugin in our environment, configured a risk assessment, Assessment condition and Assessment Questions and Assessment Thresholds. After submitting a change, on opening the Fill out risk assessment, it opens...
Can we send email notification to a user whose ID doesn't exist in servicenow/USER AD
Hi All,In one of our customer account we have a user who needs all the servicenow notifications asociated with the req/change/inc/knowledge those are raised/assigned should route to his another email ID.We have tried to implement the above scenario t...
I wanted to put change task in sequence order in workflow (5 task)...Can anyone please...???
I wanted to put change task in sequence order. Can anyone please...???
Resolved! How to get all catalog variables through script?
How to fetch the values of all variables from catalog item?
Read only admin
Hello, I am needing assistance creating a read only admin role, that has the ability to view what admins can. I have created a group, added the admin and snc_read_only roles, but the users still had access to impersonate, create table index and modif...
Resolved! Configure response SLA
In need for step by step instructions to follow for this question. Configure response SLA As an IT user, I want the response SLA to be finished when an incident is assigned to an individual. The response target for P1 incidents should be s...
Change CSS styles on field messages
Hi All, i would like to change the padding and margin of the field messages boxes, (showFieldMsg)
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