How to convert the string type of duration into minutes/seconds(numeric) for reporting purpose

[Priyanka145]

Hi,

I am having string type of fields which is calculating the difference between 2 date fields and storing into a string type of field.. So, the value appears in the format of days, hours, minutes, seconds.

(ex: 2 days, 10 hour, 45 minutes, 20 seconds)

But for reporting purpose it is not feasible to calculate .Hence , we want to convert into numeric value(minutes/seconds), etc to calculate properly.

(Ex: 6000) . 

So, in excel once report extracted will not face any issue.

Please guide me here, how to get that

@Ankur Bawiskar  Could you please guide me

[Ankur Bawiskar · Accepted solution]

Hi,

try this

(function executeRule(current, previous /*null when async*/ ) {

    //To display duration between RITM created time and RITM closed time
    var start = new GlideDateTime(current.opened_at); //opened time
    var end = new GlideDateTime(current.closed_at); //closed time
    var dc = new DurationCalculator();
    var sch = gs.getProperty('BusinessHoursSchedule');
    dc.setSchedule(sch); 
    var time = dc.calcScheduleDuration(start, end); 
    var durationMS = time * 1000;
  
    current.u_lifecycle_duration.setDateNumericValue(durationMS);

})(current, previous);

Regards
Ankur

[Priyanka145]

Hi @Ankur Bawiskar , thanks for the script, So, this script works only if the type of field(u_lifecycle_duration) is Duration.