how to see surveys that are submitted to me

[vspk]

Hi All,

I want to see the surveys that are submitted to Assignees of ticket. i.e., if I am the assigned to of an incident and the user submit the survey.

Now I want the surveys that are submitted to me.

Is it possible to verify in that way?

Regards,

Sneha

[HarshTimes]

You can create a database view between the survey instance and the incident table. Then create a table on that database view. In the database view put a filter that assignedTo to your name .

You will have the required report.

Regards,

Harsh

[Shiva Thomas]

Hi Sneha,

If your survey is triggered via the Trigger Conditions, it will link the Survey to the Incident via the Task field.

You can then use a dot.walking condition with the Task field to display all Survey with a Task assigned to the current user.

Simply create a navigation module with this filter for your ServiceDesk employees or add this a as report on their dashboard.