The CreatorCon Call for Content is officially open! Get started here.

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

VIP Alert PopUp in SOW.

New sys admin to SNOW and looking for some assistance with a script to fire a VIP alert popup in agent workspace. This script I created is failing on the script include. Error states the title value is null. It is not, there is data there. Any assist...

Chris510 by Tera Contributor
  • 320 Views
  • 1 replies
  • 0 helpfuls

How to find all the reports added to the dashboard

Hi all,Is there any table in ServiceNow on which I can find out the reports name which is part of dashboard?I can find it from admin console but I can not query to that table. Reason I am asking this we have a catalog item  where when an user select ...

v-paulp by Tera Contributor
  • 5391 Views
  • 4 replies
  • 7 helpfuls

Application based trigger 88

What do you need to do before you can use an Application-based trigger in your flow?A. Activate application trigger spokeB. Activate trigger security rulesC. Activate application spoke, and plug-ins as neededD. Assign Application trigger role [sn_app...

Ashok  kumar by Tera Contributor
  • 2296 Views
  • 4 replies
  • 0 helpfuls

Resolved! WHY DO WE USE ASSIGNMENT RULE , DATA LOOKUP

@Dr Atul G- LNG @Sandeep Rajput1 @Mark Manders @Ravi Gaurav  If we have client script to set value for any field or assign value .Why do we use assignment rule , data lookup,etcwhere does it work ?client or server side?whats the difference between as...

WHAT IS THE FLOW of execution IN SERVICE PORTAL

@Dr Atul G- LNG @Ravi Gaurav @Mark Manders @Community Alums @Mark Roethof What is the flow of execution in service portal?how does the code execute?service portal's - HTML, CSS , Client side script, server side script , link function whats the execut...

Exclude Blank space in the single line text variable

Hello, Is it possible to exclude/restrict blank spaces while entering details in the single line text variable in the catalog item?if yes, kindly share the details to achieve this.Thank youRegards,Jainil Shah

Exclude blank spaces.png
Community Alums by Community Alums  
  • 516 Views
  • 3 replies
  • 0 helpfuls

Report exporting formats (Excel)

Hello SN Community! It was brought to my attention that when exporting data from an existing report, the Excel format is different depending on the method chosen to export. If the user right-clicks on one of the report headings and selects Export > E...

Maria20_0-1725374253121.png Maria20_1-1725374463296.png

Resolved! Help with assignment group from variable in record producer

Hello, new to both ServiceNow and scripting. I have very slight experience with scripting, but not much. Anyway, my org is migrating to ServiceNow and I'm currently creating record producers. Most of our record producers automatically assign the assi...

Rob Banks by Tera Contributor
  • 1400 Views
  • 4 replies
  • 3 helpfuls

How to calculate sum of hours for Time Work table

Hello All,We have requirement where we want to calculate total sum of  hours of Time Work table.As per the attached image we need to calculate sum of hours by each Task. Here if we insert a record we need to enter hours and each task can have multipl...

SonuParab_0-1680674563812.png
Sonu Parab by Mega Sage
  • 1168 Views
  • 2 replies
  • 0 helpfuls

Restructuring Flow Design

Hi All, I have a flow design for a particular catalog item which has 140 steps.I have to restructure the flow like the way so that the number of steps should be decreased but the logic remains the same. Can anyone please help me out with this, it is ...

abhisek by Tera Contributor
  • 638 Views
  • 6 replies
  • 1 helpfuls