Set Assignment Group for RITM automatically

[alliej428]

Hi-

I have been trying to figure out how an assignment group is set automatically when a new request is generated.   I created a new workflow, and for some reason, I can't get this field to populate automatically.   This is the first workflow I've done, and currently, all of our other ones populate this field.   What I can't figure out is where it's getting pulled from. (This is the 'assignment_group' field; it's just been renamed to 'ownership group').   I've asked some other of my SN co-workers, but they couldn't find an answer either.   I looked in business rules and client scripts but didn't see anything that stood out to me, that addressed this field.   Any help is appreciated!

Thanks!

[Ziaur Rahman1]

Hi Jamie,

Could you please share the request form screenshot?

Thanks

Ziaur Rahman

[alliej428]

Hi Ziaur-

Is this what you're looking for?