show/hide fields based on another fields vaule

[tbofinger]

Hi everyone,

I’m new to Java scripting, so apologies in advance for the beginner question.

I am trying to build a user enablement form that will dynamically update the software list based on the department field.

I’ve created the UI policy script below, and while I’ve stopped getting script errors, the form doesn’t update as expected.

Any help would be appreciated.

function onCondition()

{

                var dept = g_form.getValue('department');

                if(dept == 'accounting'){

                                //show accounting apps

                                g_form.setDisplay('pep',Yes);

                                g_form.setDisplay('fas',Yes);

                                //hide non-accounting apps

                                g_form.setDisplay('salesforce',No);

                                g_form.setDisplay('factset',No);

                                g_form.setDisplay('dst',No);

                }

}

[tbofinger]

Thanks Stephanie, can you provide an example of setting an alert statement?

[Stephanie16]

Also, javascript can be very finicky embedded within ServiceNow. I have had issues with loops and counters consistently (e.g. if your for loop isn't working shift the ">" and or convert to a while loop). You'll get there:) Tricks of the trade.

[Stephanie16]

function onCondition(){
alert('In the UI Policy!');

<the rest of your code.>
}

[tbofinger]

yup, the alert triggers, the code is just finicky with the True/False field types.

[Stephanie16]

Great! Those alert statements are going to become your best friends. So you are good to go now?