Hi All, I want to write a fix script to insert new records using existing values.I have a table:- u_test inside that there are 4 attributes: - PatchingStartEndWeek (reference field)Sat 01:00 -4:0014:00:0018:00:00first weekFri 02:00 -5:0015:00:0016:00...
I am trying to copy an attachment from variable in record producer to record with the below BR, but its not workingI am using Async insert BR on the table (x_as_request) in scoped app.In line number 5, im getting 'x_as_request' table in the log. In ...
How to create multiple RITM for one request through flow designerhave one list collector variable on item based on number of records in list RITM should get created.
Team,Can someone please advise, how do I add New Label or Rename existing Label on Visual Task Board?Thanks in advance.
Hi,How to add the Insert and Stay option into the form ?Thanks,
Hi all, we have a customer that is going to start with procurement and asset sourcing. Therefore they have only one central stockroom and no stockroom per location. So they don't want to create a transfer order for every asset-request. What we need i...
Service Portal - Other software request computer name showing sys_id's instead of selectable/readable computer names for proper selection.
Hi All,I am in need of implementing a escalation process within service requests. I'm looking for ideas on how you all implemented this within ServiceNow?Example Steps to the process1. Requestor/Service Delivery wants to escalate a requests2. Enga...
Hello SN Community! I have a non-itil user that I am trying to grant access to see a Project Dashboard. However, they keep getting the following message: I have created a role for this user that is granted share access to the Dashboard (and all the ...
We are getting ready to roll out Problem Management, the question is how can I restrict access only a few users?
Hi All,I am currently working on the execution plan tasks for the change request table(Parent Table) & change task(task table).The task was created successfully in the change record. the only issue was the task that was created, it was created with '...
Hi All,I need help with a particular catalog client script. It works correctly, but we would prefer to open the item in a new tab rather than the current one.function onChange(control, oldValue, newValue, isLoading) { if(g_form.getValue('confirm')...
Hello All, I want to show additional comments to user in tabular format. However when i post the request through SOAP UI, the HTML tags are being shown instead of the rich text. Can anybody please inform like is there any settings which i need to do ...
The following script works as background script but when I want this code used in business rule It is not workingThe code for to get total average of survey var array = [], total=0, avg=0;var test = new GlideRecord('asmt_assessment_instance');test.ad...
Hi All, We have existing notifications set up on sysevent_email_action table to trigger an email when a request is rejected. The requirement now is to include the rejection comments to be captured in this email notification. Please note the comment i...
