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Making catalog task variable readOnly

Hello friends, There are 3 editable variables on catalog task form. 1. checkbox2. Emp ID3.  Temp ID If the check box is selected then the Emp ID should be read only.I cannot fetch the checkBox variable in UI policy condition.Even the checkBox variabl...

Asmita7 by Tera Expert
  • 462 Views
  • 12 replies
  • 0 helpfuls

Resolved! Knowledge base notification

I would like to receive notifications as follows: The notifications that must be sent are only:Approval request to Database Knowledge Manager When you approve the Knowledge Contributor who created the article When the Knowledge Contributor who create...

Resolved! Unable to get Sequential catalog task state in workflow

Hi,Could you please help me to get state of the latest created sequential task  in workflow.Requirement is when the first task get close incomplete then second task will get created and when I close complete 2nd then 3rd task will get created and if ...

Anvikumari by Kilo Contributor
  • 373 Views
  • 2 replies
  • 1 helpfuls

Servicenow to salesforce integration

Hi, I am trying to integrate ServiceNow with salesforce using REST API. I have configured everything connected app, OAuth profile, Entity scope, REST Message but i am unable to get token getting below error.Please look into it and suggest ASAP. Thank...

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sonu9 by Tera Contributor
  • 843 Views
  • 9 replies
  • 0 helpfuls

Resolved! manager approval with evp condition

Have created a field "evp" as reference type in sys choice and added 2 options yes/no. So, the requirement is, when user's manager has evp field is yes then ask for approval if not check for managers manager has evp field set to yes. i have written t...

gayatri38 by Giga Guru
  • 378 Views
  • 3 replies
  • 0 helpfuls

Resolved! Show members of Assignments Groups

Hey Developers, I'm doing a Transform Map on "awa_queue".Will have 2 columns, Name & Work Item routing condition.Need help with Transform script to create an entry on "awa_eligibility_pool" table while importing the excel sheet2 fields needs to be up...

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Naveen87 by Tera Guru
  • 311 Views
  • 1 replies
  • 0 helpfuls

Resolved! Cancel old approvals

Hi Experts, I have a old list of approvals which needs to be cancelled. This approvals are not linked to any target record as it was brought while moving from another instance.Can you please provide a script for that please.

SnowUserDev by Tera Contributor
  • 642 Views
  • 2 replies
  • 2 helpfuls

Outage management and System Status page on the portal

I'm implementing Outage management for a customer with a quite advanced process in this area, and I'm a bit puzzled about how to implement it in the best way using the existing functionality of the Services -> Service Offerings and the portal System ...

valkyrichek by Tera Expert
  • 7212 Views
  • 6 replies
  • 13 helpfuls

How to get the value from the field and store in the variable

Hi Community, Im trying to get the value from the field and store it in the variable and reuse that variable in the script. Basically, In sys_email table there is field called body text i want that value to be use in the description of the incident w...

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suuriya by Tera Contributor
  • 1302 Views
  • 9 replies
  • 5 helpfuls