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Write Access for Model and Model category fields on Alm Asset table

Hi, We need to grant the write access for Model and Model category fields on Alm Asset table for single user. There is an existing filed ACL's with nobody role. We know, this is not a best practice in ServiceNow but need to meet the new requirements ...

Community Alums by Community Alums  
  • 265 Views
  • 1 replies
  • 0 helpfuls

Update a existing records KB articles font size

Hi @Ankur Bawiskar  In Knowledge articles i have  field with type html need to update the font size for all existing articles  For newly created articled i have updated a default value in dictionary entry but it is not working for existing articlesCo...

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Munny1 by Tera Expert
  • 181 Views
  • 1 replies
  • 0 helpfuls

Skip approval when both users has the same manager

HiI have the flow with approval step which look for manager of every user from 'Requested for' variable. 'Requested for' is a List collector variable type.So when I submit the request then approval goes to manager of user A and to manager of user B, ...

Kasia5 by Tera Contributor
  • 216 Views
  • 2 replies
  • 0 helpfuls

Resolved! Extracting email address from error string

Hello Everyone,I need help in extracting email addresses from error string. The error string will look like this. 450 4.1.2 <eample@example.com>: Recipient address rejected: domain not found I tried different RegEx but no luck. Any help is appreciate...

harishbabua8 by Giga Contributor
  • 1493 Views
  • 8 replies
  • 5 helpfuls

Media upload showing for html field and normal text field

Hi AllWe have an HTML field and a Normal plain text field but even if we hide the HTML field and while initiating a ui action from the same form for a faction of seconds its shows media uploading for normal text field why so any solution here to rest...

jobin1 by Tera Expert
  • 167 Views
  • 1 replies
  • 0 helpfuls

CMDB Field Description

Is there a document that describes the fields in the CMDB and their intended use of that field?  We are loading application services and I want to make sure the fields align.