Knowledge which are different language are coming up on service portal
when search for the word "sop" in english languages, kb articles in other languages are coming up where meta data contain "sop". Could you please help on this.
Forum Posts
Clear a record producer variable based on value of another variable
Hello Guys! In a Record Producer in Servicenow, I want that if the user switches between the choices in a multiple choice variable, that the value in another multiple choice is reset immediately.So if the user switches to choice "orderer" from either...
Download the data to the EXCEL or CSV file.
I need to download the data which is stored in an array to Excel or CSV file through script. Can you please help me with the requirement. I have some custom 10 records data stored in array. When we click on button or link, So I need to download thos...
Resolved! How to remove "Create Incident" button from Knowledge article?
Hi all,I want to remove "Create Incident" from knowledge article.Where can I do this configration?
Resolved! In import log error message , is it possible to display the row number of the excel where value is invalid along with the error ?
In import log error message , is it possible to display the row number of the excel where value is invalid along with the error ? I am using Use source script to throw an error if the value is invalid as below, Can we bring the row number also where...
Resolved! Using Variable to Add Days with Script
Hi, I'm not sure I'm posting this in the correct forum since I felt it could go in a number of places. My scenario is: I have a Date variable (u_term_date) that gets filled in on the first task of my workflow, after my RITM has been created, it's for...
CAB workbench modification
Does anyone know how to modify the CAB workbench to show additional fields? We added a new field to the Planning tab in a change record and I want to see this new field show up along with the current OOB fields: Justification, Implementation, Risk, B...
Resolved! Need to send notification through workflow activity
Hello All, I have created the workflow notification activity to send the notifications to requester of the form but it is not sending as I verified in outbox also.Can someone help me why the notification was not sending to the requester.. Regards,Nar...
Catalog client script
HiI have 3 Yes/NO Variables in my Cat Item and I want the item to be sent if all 3 Variable's values are "NO". Otherwise I want to disable the send button. Can someone pls help me with the script?
Approval records for group approval
In a change approval policy, when group approval trigger and if anyone of that group member approve the request, other approvals should be changed from "requested to No longer required". But state is not changing for rest of the group members. we che...
Revert to new option on change form
Revert to New option on change :When create a New change, we get choices in state field "New/Assess/Canceled". Once change move to assess, If I click on revert to new option, it go to New state again and showing choices in state field "New/Assess/Aut...
Resolved! Filter based on number for reference field
Hello All,I have a reference field called 'internal' which is referring to sys_user table so I have filter like if the 'personal I'd ' start with number which is any number then those records only it has to show ex: 123005 Regards,Haresh
When we export the data in csv format we are getting special character "?" for number field.
We are export data in csv format from table from one of CMDB tables.Please refer the attachment with issue kindly assist how to resolve this.
need to show prompt message above popular items in sc_category page
Hi All,I need to show a following prompt message 'More items are available by expanding the Service Request category' above the popular items on sc_category page.How to do it?
Follow functionality for custom table
How can I implement the FOLLOW functionality for the custom table.
