User unable to see the workspace list category in custom workspace

[Krishna92]

Hi All,

I created one custom workspace and it have some workspace list categories here my issue is admin able to see the workspace list categories but who does not have admin role unable to the workspace list category .

Can any one assist into this.

Thanks

krishna

[Appli]

Hi Krishna

Did you setup  filtered lists in a workspace? Please check documentation with a guidelines:  filtered list.

1) Go to Agent Workspace Home

2) Configure Workspace

3)

Workspace Lists -> New

[Krishna92]

Hi Appli,

Thanks for your assist, i have done already what you suggest and crated some work lists and configured role in workspace list role field but user unable to see the list in workspace

for your reference please find attachment.

Thanks

krishna

[Appli]

Hi Krishna, strange you don't have Home and Lists icon on the screenshot. May you please check Configure Workspace -> Workspace Modules related tab? OOB there should be three modules (Home, Lists, Inbox) in Active state.

Thank you

[Krishna92]

Hi Appli,

I tried in several ways and home ,lists,inbox are in active but i am unable to trace out ,if have any suggest can you share me it might be help

Thanks

Krishna